Digital Merchandiser

JCT600 Ltd; Sheffield; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

Annual leave 34 days

Family leave

Life assurance & pension

Training & development

Car purchase & servicing discounts

Cycle-to-work & gym

Job summary

JCT600 Ltd in Sheffield is seeking a Digital Merchandiser to ensure all Audi Used and New Car stock is advertised online to a high standard.

As the Digital Specialist, you will manage social engagement, distribute branded content, and guide online customers to the right contacts, helping to drive sales and after-sales actions.

The role demands a customer-focused mindset, independent working style, and the ability to hit targets within a fast-paced dealership environment.

Qualifications

• Customer-focused marketing experience preferred.
• Ability to meet targets and deadlines under pressure.
• Self-motivated with a personable communication style.
• Hold a valid UK driving license.

Responsibilities

• Create engaging social content and respond to comments.
• Distribute marketing content across touchpoints.
• Monitor and respond to customer posts professionally.
• Act as an online concierge directing customers to the right contact.
• Align social content with sales and after-sales needs.

Skills

Customer centric

Target driven

Independent worker

Confident demeanor

UK driving license

Marketing experience

Job description

Digital Merchandiser - Audi Sheffield
As a Digital Specialist working for Audi, you will ensure that all Used and New Car vehicles available for sale are advertised digitally to a high professional standard, ensuring that we have leading digital representation within our industry.

Digital Merchandiser - Audi Sheffield
As a Digital Specialist working for Audi, you will ensure that all Used and New Car vehicles available for sale are advertised digitally to a high professional standard, ensuring that we have leading digital representation within our industry.

As a Digital Merchandiser Your Day-to-day Will Include

• Creating high engagement on social channels (e.g. engaging posts, quizzes/ competitions), acknowledging comments and responses promptly to develop connections with potential visitors.
• Distributing marketing content across all customer touch points with aligned content, tailored to individual target groups.
• Monitoring and responding to customer comments, reviews and posts on social media where appropriate in a timely, professional and brand adequate manner.
• Acting as an online concierge, ensuring online customers are assisted and directed to the appropriate place or person.
• Aligning social content to support sales/ after sales needs by raising awareness – balancing both engagement and business requirements.

What We're Looking For In a Digital Merchandiser

• Previous experience of working within a Marketing and Digital Marketing capacity would be advantageous.
• A customer centric approach: always striving to deliver service above customer expectations, and the ability to create and develop a culture of continuous improvement.
• Ability to work to targets, deadlines and under pressure, with a determined and goal-orientedapproach.
• Able to work independently, with a confident yet personable manner.
• UK driving license free from excessive penalties.

What We Offer

• Comprehensive package
• Annual leave:34 days including bank holidays, increasing to 36 days (5 years) and 38 days (10 years)
• Family support:Enhanced paid maternity and paternity leave
• Wellbeing & protection:Life assurance, pension, enhanced sickness cover
• Training & development:From foundation to advanced levels through brand partner training and best-in-class leadership development.
• Colleague car purchase scheme & servicing discounts
• Cycle-to-work and discounted gym schemes

Benefits

Read more about ourEmployee Benefits - JCT600

Why JCT600?

• We’ve spent over 80 years building a business that values its people and their careers
• We pride ourselves on being rated highly by colleagues for engagement and inclusivity
• Our commitment to your growth is reflected in our “Life at JCT600” philosophy and seven colleague commitments

Inclusivity & Diversity

JCT600 Ltd is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

As part of our commitment to being an inclusive business, we're proud to be a Disability Confident employer.

We try our hardest to make JCT600 feel like a home from home for all of our colleagues. To us, that’s a place where we can all feel supported to be our true selves every day and where our workforce represents the wonderful communities we serve.