Digital Marketing Specialist - Engagement & Concierge

JCT600 Ltd; York and North Yorkshire; On-site; GBP 25,000 - 40,000; Full time

Benefits offered by this job

Comprehensive package

Annual leave 34 days

Maternity/Paternity leave

Life assurance & pension

Training & development

Car purchase scheme & servicing

Cycle-to-work & gym discounts

Job summary

JCT600 is seeking a Digital Genius for Porsche York to ensure used and new car listings are presented to a high digital standard. You will create engaging social content, distribute content across touchpoints, and act as an online concierge guiding customers to the right contacts.

The role emphasizes a customer-centric approach with delivery against targets and independent working style. The position offers a comprehensive package, generous annual leave, and access to development programs as

Qualifications

• Previous experience of working within a Marketing and Digital Marketing capacity would be advantageous.
• A customer centric approach: always striving to deliver service above customer expectations, and the ability to create and develop a culture of continuous improvement.
• Ability to work to targets, deadlines and under pressure, with a determined and goal-orientedapproach.
• Able to work independently, with a confident yet personable manner.
• UK driving license free from excessive penalties.

Responsibilities

• Creating high engagement on social channels (e.g. engaging posts, quizzes/ competitions), acknowledging comments and responses promptly to develop connections with potential Centre visitors.
• Distributing marketing content across all customer touch points with aligned content, tailored to individual target groups.
• Monitoring and responding to customer comments, reviews and posts on social media where appropriate in a timely, professional and brand adequate manner.
• Acting as an online concierge, ensuring online customers are assisted and directed to the appropriate place or person.
• Aligning social content to support sales/ after sales needs by raising awareness – balancing both engagement and business requirements.

Skills

Marketing exp

Customer-centric

Work under pressure

Independent worker

UK driving license

Job description

JCT600 is seeking a Digital Genius for Porsche York to ensure used and new car listings are presented to a high digital standard. You will create engaging social content, distribute content across touchpoints, and act as an online concierge guiding customers to the right contacts.

The role emphasizes a customer-centric approach with delivery against targets and independent working style. The position offers a comprehensive package, generous annual leave, and access to development programs as