Digital Fulfilment Optimisation & Insights Lead
The Range
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Benefits offered by this job
Job summary
The Range in Plymouth is seeking a proactive Digital Fulfilment & Insights Advisor to optimise digital fulfilment across Click & Collect and Deliveroo. You will analyse data, work with stores and central teams, and drive improvements through reporting and stakeholder engagement in a hybrid (home/office/field) model.
You’ll travel nationally as required, develop dashboards, support IT/BI teams, and coach store leaders on fulfilment best practices.
Qualifications
- Experience in retail operations, stock management or fulfilment.
- Strong analytical skills and ability to translate data into actionable insights.
- Experience using Excel and reporting tools such as Power BI.
- Excellent communication and stakeholder management skills.
- Ability to travel nationally as required.
Responsibilities
- Support continuous improvement of digital fulfilment across all channels.
- Visit stores to review processes and identify efficiency opportunities.
- Coach Store Managers and Area Managers on best practice.
- Investigate issues and implement corrective actions.
- Analyze fulfilment, stock and order data to identify trends.
- Produce insights and recommendations for operational decisions.
- Monitor KPIs and highlight intervention areas.
- Develop and enhance reporting, dashboards and KPIs.
- Collaborate with IT/BI to define reporting requirements.
Skills
Tools
Job description
The Range in Plymouth is seeking a proactive Digital Fulfilment & Insights Advisor to optimise digital fulfilment across Click & Collect and Deliveroo. You will analyse data, work with stores and central teams, and drive improvements through reporting and stakeholder engagement in a hybrid (home/office/field) model.
You’ll travel nationally as required, develop dashboards, support IT/BI teams, and coach store leaders on fulfilment best practices.
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