Online Fulfillment & Store Delivery Manager

Sainsbury's Limited; Worksop; On-site; GBP 29,000 - 35,000; Full time

Benefits offered by this job

Discount card

Annual bonus

Free food & drinks

Pension matching

Cycle to Work

Share scheme

Wellbeing support

Colleague networks

Holiday entitlement

Job summary

Sainsbury's Limited in Worksop is seeking an Online Manager to lead the in-store online picking and delivery team, ensuring a seamless shopping experience for both online and in-store customers. You will plan and orchestrate delivery operations and be a visible leader for shoppers and drivers.

This full-time permanent role requires previous line management in a fast-paced environment, delivering KPI targets, coaching colleagues, and managing performance.

Qualifications

• Previous line management in a fast-paced environment.
• Proven ability to coach a large team and deliver customer service.
• Experience delivering KPIs and managing performance and disciplinaries.

Responsibilities

• Plan and orchestrate online picking and delivery team operations.
• Be a visible leader for shoppers and drivers to ensure a seamless shopping experience.
• Collaborate with store managers to support overall store shopping experience.
• Manage performance, scheduling, and pay accurately.

Skills

Line management

Customer service

KPI delivery

Coaching teams

People management

Performance management

Scheduling & pay

Job description

Sainsbury's Limited in Worksop is seeking an Online Manager to lead the in-store online picking and delivery team, ensuring a seamless shopping experience for both online and in-store customers. You will plan and orchestrate delivery operations and be a visible leader for shoppers and drivers.

This full-time permanent role requires previous line management in a fast-paced environment, delivering KPI targets, coaching colleagues, and managing performance.