Digital Channels Lead — Strategy, CMS & Growth (Flexible)

The Methodist Church in Britain; City of Westminster, Leeds; On-site; GBP 55,000 - 75,000; Full time

Benefits offered by this job

30 days annual leave + bank holidays

Pension scheme

Cycle to work scheme

Salary sacrifice schemes

Travel season ticket loans

Family-friendly policies

Flexible and agile working principles

Staff networks

Job summary

NHS Alliance is recruiting a digital channels manager to run its website, email marketing and social media operation. The postholder owns the digital roadmap, manages key suppliers and platforms, and delivers major projects to time and budget.

The role also line manages the senior digital channels officer and supports HealthCommsPlus, focusing on accessibility and security across channels. Experience delivering complex digital projects, CMS management and leading agency relationships is

Qualifications

• Extensive experience delivering complex digital projects with multiple stakeholders.
• Experience developing and implementing digital channel strategies.
• Experience managing website CMS systems and leading agency relationships.
• Experience analysing data to improve performance.
• Experience managing tender processes and procurement exercises.
• Track record of managing people, including support, development and performance management.

Responsibilities

• Manage the day-to-day running and strategic improvement of the website, email marketing and social media systems.
• Act as product owner for the website, email marketing platform and social media management system.
• Develop and deliver a digital roadmap focused on business goals, user needs, accessibility and security.
• Deliver major digital projects with internal and external stakeholders on time, to budget and to specification.
• Oversee and maintain digital processes and policies, including out-of-hours arrangements for critical incidents.
• Provide strategic advice to optimise and grow the organisation's digital channels.
• Support staff to use digital channels through best practice, analytics and training.
• Line manage the senior digital channels officer.

Skills

Digital project management

Digital strategy development

Stakeholder management

Data analysis

Tender/procurement processes

People management

Tools

CMS platforms

CRM systems

Google Tag Manager

Job description

NHS Alliance is recruiting a digital channels manager to run its website, email marketing and social media operation. The postholder owns the digital roadmap, manages key suppliers and platforms, and delivers major projects to time and budget.

The role also line manages the senior digital channels officer and supports HealthCommsPlus, focusing on accessibility and security across channels. Experience delivering complex digital projects, CMS management and leading agency relationships is