Digital Change Readiness Lead

Supply Chain Corporation; Nottingham; Hybrid; GBP 47,000 - 57,000; Full time

Benefits offered by this job

Hybrid working

27 days holiday

Annual bonus schemes

Well-being leave

Generous pension

Flexible benefits

Volunteer leave

NHS discounts

Job summary

NHS Supply Chain is hiring a Business Readiness Manager to lead readiness and activation activities for digital experience projects. You will define and implement business processes, coordinate training materials, and drive adoption across internal and external users, reporting to the Principal Digital Business Readiness and Activation Manager.

This is a hybrid role based in Nottingham with two days on-site.

Qualifications

• Excellent written and verbal communication skills with the ability to clearly explain the vision and messages of business readiness activities.
• Ability to balance conflicting requests and priorities while meeting deadlines.
• Strong organisational skills and ability to manage multiple priorities in a fast-paced environment.
• Ability to convey information concisely and encourage open dialogue to build ownership.
• Experience working with NHS trusts or similar multi-stakeholder environments is preferred.
• Understanding of ADKAR or similar change management methods and how they support business change.

Responsibilities

• Analyse business processes and stakeholders to map impacted areas for current and future digital experience projects.
• Conduct detailed gap analyses to identify risks and efforts required to deliver changes.
• Define actions, owners, impacted users, timelines and KPIs for platform or feature changes.
• Ensure quality of implementation, monitor progress and remove blockers to meet timelines.
• Create briefs for training materials and support tools to facilitate onboarding and continuous improvement.
• Prepare and present materials to diverse stakeholders and customers, adapting context for each audience.

Skills

Communication skills

Stakeholder management

Organization skills

Clear communication

Experience with trusts

ADKAR knowledge

Job description

NHS Supply Chain is hiring a Business Readiness Manager to lead readiness and activation activities for digital experience projects. You will define and implement business processes, coordinate training materials, and drive adoption across internal and external users, reporting to the Principal Digital Business Readiness and Activation Manager.

This is a hybrid role based in Nottingham with two days on-site.