Senior Digital Change Leader (Portfolio & Adoption)

Sword Group; Glasgow; Hybrid; GBP 60,000 - 90,000; Full time

Benefits offered by this job

Flexible working

Private health insurance

Pension scheme

Job summary

Sword Group is seeking an experienced Digital Business Change Manager to operate at portfolio level in the UK, Glasgow area. You will lead the design and delivery of integrated digital change plans across multiple projects, shaping strategic narratives and maximizing adoption of new systems and processes.

Working with HR and stakeholders, you will drive change governance, deliver hands-on transformations, and embed sustainable business benefits.

Qualifications

• Proven experience in Digital Business Change / Change Management roles.
• Experience operating at programme or portfolio level.
• Strong understanding of change frameworks (e.g. ADKAR, PROSCI).
• Demonstrated ability to lead end-to-end change delivery.
• Strong stakeholder engagement and facilitation skills.
• Experience working in complex, multi-project environments.
• Ability to balance strategic thinking with hands-on delivery.
• Highly motivated and proactive.
• Curious with a continuous improvement mindset.
• Strong communicator and influencer.
• Collaborative and partnership-driven.
• Solution-oriented with a focus on delivering value.

Responsibilities

• Lead the development and delivery of integrated change strategies across programmes, portfolios, and projects.
• Create a clear strategic narrative linking multiple initiatives and articulating business value.
• Drive adoption and usage of new systems, platforms, and processes.
• Conduct change impact assessments and define mitigation actions.
• Lead stakeholder management, engagement, and communication planning.
• Focus on the people side of change, ensuring individuals are prepared, supported, and equipped to adopt new processes, systems, and technology.
• Facilitate workshops and drive alignment across business and project teams.
• Partner with HR on organisational design, role changes, and people impacts.
• Provide both strategic oversight and hands-on delivery of change activities.
• Contribute to the continuous enhancement of change capability and frameworks.
• Collaborate with programme, project, vendor, and business stakeholders.
• Governance and reporting.
• Stakeholder management and engagement.
• Change impact assessment (Discovery).
• Change strategy, principles, and approach.

Skills

ADKAR

PROSCI

Stakeholder engagement

Change management

Portfolio-level

Workshop facilitation

Job description

Sword Group is seeking an experienced Digital Business Change Manager to operate at portfolio level in the UK, Glasgow area. You will lead the design and delivery of integrated digital change plans across multiple projects, shaping strategic narratives and maximizing adoption of new systems and processes.

Working with HR and stakeholders, you will drive change governance, deliver hands-on transformations, and embed sustainable business benefits.