Digital Adoption & Change Leader

Berkeley Group Plc; Taplow; On-site; GBP 60,000 - 90,000; Full time

Benefits offered by this job

25 days annual leave

Private Medical Insurance

Discount platform access

Berkeley Foundation volunteer day

Private pension

Group life assurance

Job summary

Berkeley Group Plc's BHOC unit seeks a hands-on Technology Adoption Manager to translate Group IT priorities into pragmatic digital rollouts across departments, train teams and drive active use of tools and AI within BHOC. Based in Taplow with regular travel to Cobham, you’ll champion adoption and measure benefits.

You’ll partner with Group IT, the Operations Board and departmental teams to identify opportunities, deliver practical adoption programmes, monitor impact and report progress to

Qualifications

• Experience in digital adoption, business change, training or process improvement.
• Good understanding and passion for technology, digital tools and AI, with a practical, non-technical approach.
• Strong analytical and problem-solving skills; translate business needs into practical digital improvements.
• Strong coaching and training skills; able to work with people at all levels of digital confidence.
• Able to understand how different departments work and identify practical opportunities for improvement.
• Strong communicator with senior management, operational teams and Group IT.
• Approachable, curious and hands-on with a genuine interest in helping people work better.
• Comfortable within an established Group technology framework.
• Confident in managing multiple priorities and influencing stakeholders without direct authority.

Responsibilities

• Develop a strong understanding of BHOC systems, processes and working practices.
• Identify digital opportunities, priorities and capability gaps with the Operations Board.
• Develop and deliver a practical BHOC digital adoption programme aligned with Group IT.
• Act as the key link between BHOC and Group IT to maximise use of Group systems and training.
• Gather requirements and user feedback; feed back to Group IT to influence tool development.
• Provide hands-on training, coaching and support tailored to roles.
• Help teams use existing digital and AI tools to simplify processes and boost productivity.
• Coordinate rollout and adoption of new Group IT initiatives within BHOC.
• Build a network of digital champions and share best practices.
• Monitor adoption and report progress to MD and Operations Board.
• Track measures of success to demonstrate benefits and shape priorities.

Skills

Digital adoption

Business change

Training

Process improvement

Analytical skills

Communication with senior management

Coaching

Stakeholder management

Hands-on learning

Job description

Berkeley Group Plc's BHOC unit seeks a hands-on Technology Adoption Manager to translate Group IT priorities into pragmatic digital rollouts across departments, train teams and drive active use of tools and AI within BHOC. Based in Taplow with regular travel to Cobham, you’ll champion adoption and measure benefits.

You’ll partner with Group IT, the Operations Board and departmental teams to identify opportunities, deliver practical adoption programmes, monitor impact and report progress to