Digital Admissions Advisor - Hybrid Education

Activate-Learning-1; Reading; Hybrid; GBP 27,000 - 29,000; Full time

Benefits offered by this job

Free eye tests *

Season ticket loan / bus pass *

Wellbeing Toolkit; Your wellbeing.Your

Blue Light Card; discounts

LinkedIn Learning access

Learning and development opportunities

Job summary

Activate Learning is inviting applications for a Digital Admissions Adviser at Reading College. This permanent, full-time role (37 hours per week) is based at the Reading campus with hybrid working arrangements (two days from home, three in the office).

You will support student enrolment and provide a high-quality first point of contact for customers, handling enquiries by phone and online. The ideal candidate will have strong administration and customer service experience, excellent

Qualifications

• Experience in administration and customer service.
• Excellent communication and attention to detail.
• Proactive problem-solver and target-focused.
• Strong IT skills: Excel, Outlook, Teams.

Responsibilities

• Provide first point of contact for customers via phone and enquiries.
• Support student enrolment processes.
• Deliver high-quality customer service and administrative support.
• Collaborate with the team to ensure smooth operations.

Skills

MS Office

Excel

Outlook

OneDrive

Teams

Customer service

Administration

Problem solving

Job description

Activate Learning is inviting applications for a Digital Admissions Adviser at Reading College. This permanent, full-time role (37 hours per week) is based at the Reading campus with hybrid working arrangements (two days from home, three in the office).

You will support student enrolment and provide a high-quality first point of contact for customers, handling enquiries by phone and online. The ideal candidate will have strong administration and customer service experience, excellent