Admissions Adviser

Activate-Learning-1; Oxford; On-site; GBP 14,000 - 21,000; Part time

Benefits offered by this job

Monthly Staff Appreciation Awards

Wellbeing & Resources Groups

Health plan & eye tests

Pension schemes

Generous annual leave

On-site facilities

Job summary

Activate Learning is seeking an Advice and Admissions Adviser to greet learners and visitors, offer guidance on courses and services, and support interview and offer processes at City of Oxford College. You will work in the college's advice centre or reception, with training provided and a focus on delivering excellent customer service.

This permanent, part-time role (26 hours per week, term-time) includes reception duties, with shifts Tue/Thu 16:30–21:00 and Sat 9:00–13:00, plus remaining hours

Qualifications

• Experience working in a busy environment with targets.
• Excellent communication with learners, staff and visitors.
• Great people skills and a positive, helpful attitude.

Responsibilities

• Be the first point of contact for learners and visitors.
• Provide guidance on courses and services offered at the college.
• Arrange interviews, confirm offers and liaise with faculty to convert applicants into enrolments.
• Cover reception duties as required at the City of Oxford College reception during shifts.

Skills

Customer service

Communication

Organisation

Job description

Position not right for you?
Share it with someone you know.

Reference: OCT20262445

Expiry date: 22:59, Wed, 21st Oct 2026

Location: Oxford

Benefits: Competitive holiday, excellent pension and fantastic on site facilities

About the role: Advice and Admissions Adviser

We’re seeking someone who wants to make a real difference each day and create value from every experience, unlocking potential in both themselves and others.

As an Advice and Admissions Adviser you would be the first point of contact for our learners and visitors. Working out of each college's dedicated advice centre or covering at reception as required, you'd provide advice on the full range of courses and services offered at the college, and sometimes support and encouragement too, to overcome fears and perceived limitations. Working with our faculty colleagues you'll get learners ready to start their course with us - arranging interviews, confirming offers and liaising closely with faculty teams to convert applicants to enrolments.

You will receive the full training and support that you’d expect from Activate Learning, an organisation with a reputation that sets it apart from other providers.

This is a permanent, part-time role working 26 hours per week during term-time (0.59 FTE) at our City of Oxford College.

This role will cover reception from 16:30-21:00 on Tuesdays and Thursdays, and 9:00-13:00 on Saturdays. The remaining contracted hours are currently distributed across Tuesday to Friday, creating 5.5 hour working days on each of these days. We are happy to discuss some flexibility around how these remaining hours are arranged at interview.

What do you need to be a successful as an Advice and Admissions Adviser at Activate Learning?

You must have experience working a busy environment and meeting targets, as well as interacting with clients/stakeholders who require advice or guidance. This could be from experience in a previous role like customer service, pastoral care or receptionist work, so long as you're keen to help people in a fast paced environment!

Being great with people and an excellent communicator is absolutely key to being successful in this role. You’ll have the ability to talk to our learners, staff and visitors with ease, demonstrating a positive attitude and ensuring you always provide an excellent customer experience.

If you have great organisational and customer service skills, target-focussed with a proactive approach to problem-solving, then a career as an Advice and Admissions Adviser at Activate Learning could be a great opportunity for you.

Who we are:

Activate Learning is a pioneering education group with a global reach, committed to transforming lives through our approach to learning.

We see our employees as individuals, empowering them to make the right choices for their ambitions and careers. We value our people as vital to our continued success and aspire to a diverse, open and inclusive environment that provides the motivation for everyone to pursue their career goals and flourish.

When you work for Activate Learning, you’re working for an organisation that provides you with the advantages of a large employer, a trusted partner in your career development, and a transformational way of working whilst also investing in building a community environment for everyone.

Together, we will bring out the best version of yourself.

Why work with the Activate Learning Group?

Activate Learning Group Employee Benefits:

• Monthly Staff Appreciation Awards: Celebrating staff for their dedication and accomplishments aligned to our award-winning Learning Philosophy.


• Wellbeing & Resources Groups: Comprehensive range of resources, guides and tools to support staff wellbeing.


• Company benefits: Including free eye tests and will writing, plus access to a Health Cash Plan covering optical, dental, health screening, and therapy treatments for you and your dependents.


• Learning and Development: continuous opportunities for professional growth and skill enhancement through our in-house L&D team.


• Teaching Support: Tailored induction and development programs for teaching staff.


• Pension Schemes: Teacher and Local Government pension schemes for Activate Learning staff.


• Generous Annual Leave: Up to 6 weeks paid leave.


• Competitive salaries: Annual incremental progression and a twelve point pay scale for teachers.


• On-Site Facilities: Free parking at all campuses, refectories, hair and beauty salons & gym access.

Activate Learning is committed to safeguarding and expect all our staff to share this commitment. Successful applicants will be required to undergo a DBS check at the appropriate level.

Applications are encouraged from all candidates who meet or exceed minimum criteria, regardless of age, disability, gender, orientation, race, religion, or ethnicity. Activate Learning are committed to employing people with disabilities and will ensure our recruitment process is inclusive and accessible. If you require any reasonable adjustments either at application or interview stage, please contact the talent team directly.

Note: Some positions may require a legally mandated health surveillance check for exposure to hazardous conditions.