Desktop Support Engineer

eTeam; London; On-site; GBP 35,000 - 50,000; Full time

Job summary

A leading company in Information Technology is seeking a Desktop Support Engineer for a 6-month contract in London. The role involves supporting VVIP clients, managing O365 environments, and troubleshooting various IT issues. Ideal candidates will have over 8 years of experience and be comfortable working with international teams.

Qualifications

• Over 8 years of experience in Desktop Support.
• Expertise in O365 and other Office applications.
• Experience with Asia-based offshore support teams.

Responsibilities

• Perform installation, configuration, and deployment of operating systems and software.
• Provide desk-side support for VVIP clients.
• Troubleshoot VPN, printer, Wi-Fi, and network issues.

Skills

Desktop Support

O365

Teams

Outlook

OneDrive

Audio/Video Conference Support

VPN Support

Network Troubleshooting

Job description

Direct message the job poster from eTeam

Possibility of remote work: No (Full work from client office)

Contract duration: 6 months initially, renewable

Location: London

Shift Pattern:

1) Monthly rotation shifts: 8:30 AM to 5:30 PM and 10:30 AM to 7:00 PM.

2) Candidates must be able to work occasional after-hours and weekends in the office, ideally once or twice every two months, to support Infrastructure teams with validation checks.

Job Details

Detailed Job Description:

• Over 8 years of experience in Desktop Support
• Expertise in O365, Teams, Outlook, OneDrive, and other Office applications
• Support for O365 cloud environments
• Perform installation, configuration, and deployment of operating systems and standard software for laptops and desktops
• Audio/Video conference support (Crestron, VoIP, Skype for Business, Microsoft Teams, meeting room equipment)
• VPN, printer support, Wi-Fi, and network troubleshooting
• Desk-side support role for VVIP clients
• Experience working with Asia-based offshore support teams
• European client-facing experience preferred

Seniority Level

• Mid-Senior level

Employment Type

• Contract

Job Function

• Information Technology

Industry

• Information Services

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