IT Desktop Support – Axiom Technologies

HI HUB; Histon; Vor Ort; GBP 17.000 - 25.000; Teilzeit

Zusammenfassung

Axiom Technologies in Histon, UK is seeking a casual, part-time IT Desktop Support specialist to provide onsite and on-call end-user support. You will handle first- and second-level support for desktops, laptops, printers and mobile devices using a ticketing system, phone or in person.

Responsibilities include installing, upgrading and maintaining Windows, macOS and Linux OSes and software, troubleshooting hardware and software issues, and setting up new employee workstations with proper

Qualifikationen

• Experience providing desktop and end-user technical support.
• Familiarity with Windows, macOS, and Linux environments.
• Experience using a ticketing system.
• Ability to configure new employees' workstations and permissions.

Aufgaben

• Provide first- and second-level IT desktop support onsite.
• Resolve incidents for desktops, laptops, printers, and mobile devices.
• Install and maintain operating systems and software.
• Set up new employee workstations and user accounts.

Kenntnisse

Desktop support

Onsite support

First-level support

Second-level support

OS installation

User accounts

Tools

Ticketing system

Jobbeschreibung

Axiom Technologies a Global IT Services partner supporting medium to large-scale enterprises is looking for this casual, part-time role based in Histon.

IT Desktop Support to provide onsite/ on-call assistance to end-users within the organisation’s desktop computing environment in a timely and accurate fashion to ensure optimal service delivery. Provide first- and second-level support for desktops, laptops, printers, and mobile devices. Respond to service requests and incidents via ticketing system, phone, or in-person. Install, upgrade, and maintain operating systems (Windows/macOS/Linux) and software applications. Troubleshoot hardware, software, and peripheral issues (monitors, keyboards, docking stations, etc.). Set up and configure new employee workstations, including user accounts and permissions.

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