Desk-Based Customer Service Advisor — Set Hours

Huntress - Maidstone; Cambuslang; On-site; GBP 18,000 - 21,000; Full time

Job summary

Huntress Search Ltd is seeking a Customer Service Advisor for a retail-focused experience in Cambuslang. The role is desk-based with set hours, no late-night or lone-working shifts, and a clear path from temp to permanent employment. Previous face-to-face customer service in retail, hospitality, or leisure is ideal.

You will handle calls, emails and online queries, resolve issues, and maintain accurate customer records while collaborating to uphold service standards. Training is provided.

Responsibilities

• Answer customer calls, emails and online queries in a similar way to in-store interactions.
• Resolve customer issues and see them through to a final solution.
• Keep customer records accurate and up to date.
• Collaborate with colleagues to maintain high service standards.

Job description

Huntress Search Ltd is seeking a Customer Service Advisor for a retail-focused experience in Cambuslang. The role is desk-based with set hours, no late-night or lone-working shifts, and a clear path from temp to permanent employment. Previous face-to-face customer service in retail, hospitality, or leisure is ideal.

You will handle calls, emails and online queries, resolve issues, and maintain accurate customer records while collaborating to uphold service standards. Training is provided.