Retail Customer Advisor - Flexible Hours + Bonus

Three UK; Glasgow; On-site; GBP 8,500 - 10,000; Part time

Benefits offered by this job

Bonuses

Up to 31 days off + 2 bank holidays

Pension plan

Job summary

Three UK is seeking a Glasgow-based Retail Customer Advisor to welcome customers in-store, understand their needs and promote our services. You’ll join a team delivering strong customer service and meeting store targets while working 12 hours across 2–3 days per week, including weekends on a rotation.

The role offers training and growth opportunities, with a focus on flexible hours and a supportive work culture.

Qualifications

• Customer-focused with the ability to understand and meet customer needs.
• Team collaboration to contribute to a positive, high-performing environment.
• Resourceful and proactive in resolving customer enquiries and challenges.

Responsibilities

• Customer Engagement: Enhance the customer journey through meaningful interactions.
• Service Excellence: Create exceptional experiences by tailoring and promoting our products and services.
• Performance Enhancement: Achieve personal and store KPIs by driving sales and meeting goals.
• Solution Efficiency: Provide personalised solutions for general mobile or network-related enquiries.

Skills

Customer focus

Team collaboration

Problem solving

Job description

Three UK is seeking a Glasgow-based Retail Customer Advisor to welcome customers in-store, understand their needs and promote our services. You’ll join a team delivering strong customer service and meeting store targets while working 12 hours across 2–3 days per week, including weekends on a rotation.

The role offers training and growth opportunities, with a focus on flexible hours and a supportive work culture.