Desk Based Business Development Manager

Bristan Group Ltd; Tamworth; Hybrid; GBP 30,000 - 45,000; Full time

Benefits offered by this job

Staff discount across Bristan and Heri

Employee perk scheme

Employee Assistance helpline

25 days holiday

Job summary

Bristan Group is seeking a proactive Desk Based Business Development Executive to join our Specification team in a hybrid role. Based in Tamworth, you’ll nurture relationships with specifiers, contractors and merchants, manage project pipelines in Salesforce, and support National Account Managers to secure product specifications and drive growth.

You’ll need excellent communication, strong organisational skills and the ability to handle multiple projects with a confident telephone manner, while

Qualifications

• Excellent communication and relationship-building skills.
• Proficient with Microsoft Office and Teams.
• Strong organisational skills and attention to detail.
• Ability to manage multiple projects and priorities.
• Confident, professional telephone manner.

Responsibilities

• Track projects through the pipeline via telephone and CRM.
• Build and maintain relationships with specifiers, contractors and merchants.
• Secure appointments and meetings for National Account Managers.
• Understand customer requirements, product specs and pricing.
• Identify opportunities within existing projects.
• Provide accurate project forecasts to support planning.
• Maintain project and contact data in Salesforce.
• Collaborate with internal teams to deliver projects.
• Research new business opportunities and market trends.
• Share market insights across the business.

Skills

Communication

Relationship-building

Organisation

Telephone manner

Outbound calling

Forecasting opportunities

Tools

Salesforce

Microsoft Office

Microsoft Teams

Job description

Desk Based Business Development Executive

Location: Tamworth

Position: Permanent, Hybrid

Role:

At Bristan Group, we're looking for a proactive Desk Based Business Development Executive to join our Specification team. This is an exciting opportunity to play a key role in securing product specifications, supporting major construction and refurbishment projects, and working closely with National Account Managers to drive business growth.

What You'll Be Doing

As a Desk Based Business Development Executive, you'll be responsible for tracking projects through the pipeline, developing strong customer relationships, and identifying opportunities to maximise business growth.

Key responsibilities include:

• Managing the full project tracking cycle via telephone and CRM systems.
• Building and maintaining strong relationships with specifiers, contractors, and merchants.
• Securing appointments and meetings for National Account Managers with key stakeholders.
• Understanding customer requirements, product specifications, and pricing expectations.
• Identifying additional product opportunities within existing projects.
• Providing accurate project forecasts to support demand planning.
• Maintaining up-to-date project and contact information within Salesforce.
• Collaborating with internal teams to ensure successful project delivery.
• Researching new business opportunities, industry trends, and target customers.
• Gathering market intelligence and sharing key insights across the business.

What We're Looking For

• Excellent communication and relationship-building skills.
• Proficiency with Microsoft Office and Microsoft Teams.
• Strong organisational skills and attention to detail.
• Ability to manage multiple projects and priorities effectively.
• A confident and professional telephone manner.

Preferred:

• Experience within a specification, construction, or building products environment.
• Experience developing business opportunities through outbound calls.
• Ability to influence decision-makers and build rapport quickly.
• Strong objection-handling and negotiation skills.
• Experience managing a sales pipeline and forecasting opportunities.
• What Makes You Successful in This Role?

We're looking for someone who demonstrates:

• Tenacity and resilience when pursuing opportunities.
• A proactive and self-motivated approach to business development.
• Strong relationship-building skills.
• Confidence in making outbound calls and initiating conversations.
• Excellent listening and questioning skills.
• Commercial awareness and the ability to identify opportunities for growth.
• Accountability and a results-focused mindset.
• Strong organisation and follow-through.
• The ability to work collaboratively across teams.

Why Join Bristan?

• Being part of the Bristan team means access to a host of benefits including
• A generous staff discount across our Bristan and Heritage Bathrooms brands
• Employee perk scheme with discounts available across high street stores, leisure outlets and supermarkets
• Immediate access to our Employee Assistance helpline, providing confidential telephone counselling and legal advice
• 25 days holiday with the opportunity to buy additional days and time off for your birthday

At Bristan, you'll be joining a well-established market-leading business where your contribution directly impacts project success and commercial growth. You'll work alongside experienced professionals in a collaborative environment that values initiative, relationship building, and continuous improvement.

Bristan Group celebrate diversity and are committed to creating an inclusive environment for all employees.