Desk-Based Account Manager – Builders' Merchants Growth

Genuit Group plc; Doncaster; On-site; GBP 32,000 - 52,000; Full time

Benefits offered by this job

25 days holiday entitlement

Contributory pension scheme - matched

Life assurance

Cycle to work scheme

Staff discount on Genuit Group产品

Free on-site parking

Free flu vouchers

Job summary

The Genuit Group is seeking a Desk-Based Account Manager to manage a portfolio of builders' merchant customers from our Doncaster Neale Road site. You will drive sales growth, deliver promotional activities, and build lasting customer relationships in collaboration with field sales, marketing and internal teams.

You will support revenue growth through upselling, cross‑selling and introducing new product ranges, while meeting monthly, quarterly and annual targets.

Qualifications

• Proven experience in a sales or account management role in construction or related B2B environment.
• Ability to analyse data and identify sales opportunities.
• Strong communication and relationship-building skills via phone, email, and virtual platforms.
• Comfortable working to targets and KPIs in a fast-paced environment.
• Proficiency with CRM tools and Microsoft Office suite.

Responsibilities

• Manage a structured call plan to proactively engage with builders' merchant accounts.
• Drive sales and support revenue growth through upselling and cross-selling.
• Work towards monthly, quarterly, and annual sales targets.
• Identify growth opportunities within the account base.
• Build and maintain relationships with key contacts.
• Serve as primary contact for day-to-day queries.
• Promote and coordinate marketing campaigns with customers.
• Monitor uptake and success of promotions.
• Provide insights into customer behaviour and market dynamics.
• Collaborate with field-based account managers and support teams.
• Assist in onboarding new customers and administrative follow-up.
• Contribute to process improvements.

Skills

Data analysis

Listening skills

Negotiation

Motivation

Presentation skills

Verbal communication

Written communication

Sales experience

CRM experience

CRM software

Excel

Teams

Outlook

Tools

CRM software

Excel

Teams

Outlook

Job description

The Genuit Group is seeking a Desk-Based Account Manager to manage a portfolio of builders' merchant customers from our Doncaster Neale Road site. You will drive sales growth, deliver promotional activities, and build lasting customer relationships in collaboration with field sales, marketing and internal teams.

You will support revenue growth through upselling, cross‑selling and introducing new product ranges, while meeting monthly, quarterly and annual targets.