Deputy Store Manager — Lead Team & KPIs

LIDL; Great Hockham; On-site; GBP 38,000 - 46,000; Full time

Benefits offered by this job

30-35 days holiday (pro rata)

10% in-store discount

Pension scheme

Ongoing training

Enhanced family leave

Plus, more of the perks you deserve

Job summary

Lidl in the United Kingdom is seeking a Deputy Store Manager to lead on the shop floor and behind the scenes, supporting the Store Manager and inspiring your colleagues. You’ll manage cash processes, monitor stock integrity, deliver outstanding customer service, and drive KPIs with confidence.

The role offers a competitive salary and a comprehensive benefits package to help you thrive at Lidl. Join a supportive team with clear progression paths and training designed to help you succeed in your

Qualifications

• Experience leading and developing a team in a challenging, fast-paced environment.
• Excellent communication skills to help your colleagues and customers in a friendly and open way
• A knack for time management, delegation and problem-solving
• The confidence to support your team through every shift
• A pride in providing unmatched customer service for everyone who shops with us
• The ability to monitor, manage and improve KPIs

Responsibilities

• Set a spectacular example for the Store Team and your customers
• Independently manage the store in the absence of the Store Manager
• Motivate and support your team, learning from our Company Values
• Diligently check and work deliveries, managing the till area and monitoring KPIs
• Be a friendly face for every customer, offering excellent service and helping with all customer queries
• Competently comply with Health and Safety laws, standards and guidelines

Skills

Team leadership

Excellent communication

Time management

Delegation

Problem-solving

Customer service

KPI monitoring

Job description

Lidl in the United Kingdom is seeking a Deputy Store Manager to lead on the shop floor and behind the scenes, supporting the Store Manager and inspiring your colleagues. You’ll manage cash processes, monitor stock integrity, deliver outstanding customer service, and drive KPIs with confidence.

The role offers a competitive salary and a comprehensive benefits package to help you thrive at Lidl. Join a supportive team with clear progression paths and training designed to help you succeed in your