Deputy Store Manager - KPI-Driven Leader & Service

Lidl; Royal Tunbridge Wells; On-site; GBP 36,000 - 42,000; Full time

Benefits offered by this job

30-35 days holiday (pro rata)

10% in-store discount

Pension scheme

Ongoing training

Enhanced family leave

Job summary

Lidl in the United Kingdom is seeking a Deputy Store Manager who is cool, calm and collected, ready to get stuck in on the shop floor and behind the scenes. You’ll manage cash processes, monitor stock integrity, and inspire colleagues to deliver their best work even when the Store Manager is absent.

In return, Lidl offers a competitive salary and a generous benefits package designed to support your well-being and life outside the store, plus ongoing training to help you progress.

Qualifications

• Experience leading and developing a team in a challenging, fast-paced environment.
• Excellent communication skills to help your colleagues and customers in a friendly and open way.
• A knack for time management, delegation and problem-solving.
• The confidence to support your team through every shift.
• A pride in providing unmatched customer service for everyone who shops with us.
• The ability to monitor, manage and improve KPIs.

Responsibilities

• Set a spectacular example for the Store Team and your customers
• Independently manage the store in the absence of the Store Manager
• Motivate and support your team, learning from our Company Values
• Diligently check and work deliveries, managing the till area and monitoring KPIs
• Be a friendly face for every customer, offering excellent service and helping with all customer queries
• Competently comply with Health and Safety laws, standards and guidelines

Skills

Team leadership

Communication

Time management

Problem-solving

Customer service

KPI management

Job description

Lidl in the United Kingdom is seeking a Deputy Store Manager who is cool, calm and collected, ready to get stuck in on the shop floor and behind the scenes. You’ll manage cash processes, monitor stock integrity, and inspire colleagues to deliver their best work even when the Store Manager is absent.

In return, Lidl offers a competitive salary and a generous benefits package designed to support your well-being and life outside the store, plus ongoing training to help you progress.