Deputy Store Manager: Lead Team, KPIs & Service

Lidl GB; Washington; On-site; GBP 38,000 - 46,000; Full time

Benefits offered by this job

30-35 days holiday

10% in-store discount

Pension scheme

Ongoing training

Enhanced family leave

Additional perks

Job summary

Lidl is hiring a Deputy Store Manager in the United Kingdom. You will lead the store floor and back-office operations, stepping in during the Store Manager's absence to guide the team and uphold Lidl’s standards.

You will drive cash processes, stock integrity, and KPI monitoring while fostering excellent customer service and team development. A proactive, supportive leader is essential to thrive in Lidl’s fast-paced environment.

Qualifications

• Experience leading and developing a team in a fast-paced environment.
• Excellent communication skills to support colleagues and customers.
• Strong time management, delegation and problem-solving abilities.
• Ability to lead the store in the absence of the Store Manager.
• Commitment to delivering unmatched customer service.

Responsibilities

• Set a spectacular example for the Store Team and customers.
• Independently manage the store in the absence of the Store Manager.
• Motivate and support your team, upholding Company Values.
• Diligently check deliveries, manage till area and monitor KPIs.
• Be friendly with customers, handle queries and ensure services.
• Comply with Health and Safety laws, standards and guidelines.

Skills

Leadership

Communication

Time management

Problem solving

Customer service

Job description

Lidl is hiring a Deputy Store Manager in the United Kingdom. You will lead the store floor and back-office operations, stepping in during the Store Manager's absence to guide the team and uphold Lidl’s standards.

You will drive cash processes, stock integrity, and KPI monitoring while fostering excellent customer service and team development. A proactive, supportive leader is essential to thrive in Lidl’s fast-paced environment.