Deputy Store Manager: Lead Operations, People & Growth

Starbucks Corp.; Selby; On-site; GBP 28,000 - 36,000; Full time

Benefits offered by this job

28 days holiday

Free drinks on shift

Store bonus program

Starbucks Global Academy training

Employee discounts 30% on food/bev/mer

Life assurance

Employee assistance program

Job summary

Starbucks Coffee Company in the United Kingdom is seeking a Deputy Store Manager to partner with the Store Manager and co-lead the store’s commercial, operational and people results.

You’ll own compliance to training and performance, translate metrics into actions, and lead the store in the absence of the Store Manager. The role requires experience in leading a team in a dynamic retail or hospitality environment and offers a comprehensive benefits package.

Qualifications

• Experience leading a team in a dynamic, fast-paced, customer-focused retail or hospitality environment.

Responsibilities

• Co-leading the store to achieve financial targets, customer satisfaction scores, and operational excellence.
• Owning business areas such as compliance, labour management or local marketing.
• Leading the store leadership team with clear roles and accountability for results.
• Forecasting staffing needs and participating in recruitment and selection.
• Overseeing partner training and ensuring they complete required training.
• Acting as store manager when required with full accountability.
• Monitoring store KPIs, analyzing performance trends, and implementing action plans.
• Driving cost control and profitability through resource planning and waste management.
• Ensuring consistent delivery of brand and operational standards.

Skills

People leadership

Operations management

Retail leadership

Recruitment

Training & development

Performance analysis

Budgeting & cost control

Job description

Starbucks Coffee Company in the United Kingdom is seeking a Deputy Store Manager to partner with the Store Manager and co-lead the store’s commercial, operational and people results.

You’ll own compliance to training and performance, translate metrics into actions, and lead the store in the absence of the Store Manager. The role requires experience in leading a team in a dynamic retail or hospitality environment and offers a comprehensive benefits package.