Deputy Store Manager: Lead Operations & CX

Pets at Home Retail; Berwick-upon-Tweed; On-site; GBP 100,000 - 125,000; Full time

Job summary

A leading pet retail company is seeking a Deputy Manager to join their team in Berwick-upon-Tweed. In this role, you will work closely with the Store Manager to oversee daily operations. You will take responsibility for the store and lead the team when the Store Manager is unavailable. This position is critical to ensuring an excellent experience for customers and their beloved pets, emphasizing teamwork and customer satisfaction.

Responsibilities

• Oversee day-to-day operations of the store.
• Ensure the best possible experience for customers and their pets.

Job description

A leading pet retail company is seeking a Deputy Manager to join their team in Berwick-upon-Tweed. In this role, you will work closely with the Store Manager to oversee daily operations. You will take responsibility for the store and lead the team when the Store Manager is unavailable. This position is critical to ensuring an excellent experience for customers and their beloved pets, emphasizing teamwork and customer satisfaction.