Deputy Store Manager: Lead & Grow Store Performance

B&M Retail; Greater London; On-site; GBP 28,000 - 40,000; Full time

Benefits offered by this job

Store discount

Colleague portal discounts

Career progression

Job summary

B&M Retail is seeking a Deputy Store Manager for the New Cross Gate store to drive sales, uphold standards and lead a high-performing team on the shop floor. In this hands-on leadership role you will support the Store Manager, own daily operations, coach colleagues, and step in during absences while flexing across days, evenings, weekends and bank holidays.

Join a fast-growing, values-driven retailer with clear career progression toward Store Manager and beyond, backed by colleague discounts

Qualifications

• Experience managing a fast‑paced retail or high turnover environment.
• A strong team player with the confidence to step up and lead.
• A passion for coaching and developing others.
• Pride in delivering a great customer experience and high standards.
• A hands‑on attitude - ready to get involved in all areas of the store.

Responsibilities

• Support the Store Manager in driving sales, performance and store standards.
• Take ownership of the shop floor, leading by example every day.
• Step up to run the store in the Store Manager’s absence.
• Lead, coach and motivate your team to deliver their best.
• Drive KPIs and identify opportunities to improve performance.

Skills

Leadership

Coaching

Customer service

Teamwork

Job description

B&M Retail is seeking a Deputy Store Manager for the New Cross Gate store to drive sales, uphold standards and lead a high-performing team on the shop floor. In this hands-on leadership role you will support the Store Manager, own daily operations, coach colleagues, and step in during absences while flexing across days, evenings, weekends and bank holidays.

Join a fast-growing, values-driven retailer with clear career progression toward Store Manager and beyond, backed by colleague discounts