Deputy Store Manager

Mamas & Papas; Southampton; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading retail company is seeking a Deputy Store Manager for their Southampton store. This role involves assisting with daily operations, managing a team, and ensuring outstanding customer experiences. Ideal candidates will have experience in leadership roles and a passion for creating memorable shopping moments for parents and families. Join a company that values inclusivity and offers an array of benefits including generous holiday, bonuses, and a supportive workplace culture.

Benefits

33 days holiday

Company bonus schemes

Significant staff discounts

Employer pension contributions

Health cover and insurances

Supportive family leave policies

Qualifications

• Experience in supervisory, deputy, or assistant management roles.
• Ability to motivate and inspire a retail team.
• Strong customer-first attitude.

Responsibilities

• Assist the Store Manager in day-to-day operations.
• Manage and support a team of Supervisors and Sales Assistants.
• Achieve store KPI's and maintain a positive store experience.

Skills

Team leadership

Customer service excellence

Retail management

Job description

Overview

Becoming a parent is an amazing journey, full of magical moments. For the last 40 years here at Mamas & Papas we have dedicated everything to understanding and putting our customers and community of new, expectant and hopeful parents first. We\'re that warm arm of reassurance, that friendly face, to offer incredible insight, product knowledge and trust. Whether it be our in-store personal shopping experiences, car seat consultations, parent to be events, or someone to help guide our customers and community, we\'re there to make sure buying their first pram, cot, baby changing table or that cute little babygrow, whatever it may be magical moments they\'ll cherish.

The Role of Deputy Store Manager

As DEPUTY STORE MANAGER within Mamas & Papas, this role is one of the key ambassadors of creating these magical moments for our customers and community of new and expectant parents. We are now looking for a DEPUTY MANAGER to join the family and work within our beautiful Southampton store.

As DEPUTY STORE MANAGER, you will assist the Store Manager in the day to day running of the store, store experience and achieving store KPI\'s. Additionally, you will be managing a team of amazing Supervisors and Sales Assistants within the store. You will look to support in motivating, inspiring and developing this incredible team, always willing to lead by example.

This is an amazing opportunity for an experienced Supervisor, Deputy or Assistant Manager to work in an environment that truly puts the customer first.

If you come from either of those backgrounds, have inspired retail teams, lead by example and would genuinely love creating magical moments for our customers and their families, then we would love to hear from you.

To APPLY, simply click through to download your CV, and fill in a short Mamas & Papas application form (2mins max)

We at Mamas & Papas are committed to championing people of all cultures, ethnicities and gender preferences, and celebrating diversity in all its forms through our campaigns and our actions. We strongly believe in the power of inclusivity to help us all move forward in life.

Benefits

We\'re a Business that cares, so here\'s just some of our Benefits on offer:

• 33 days holiday, increasing up to 40 with service.
• Buy & Sell holiday schemes
• Company Bonus Schemes
• Employer pension contribution from day 1 enrolment.
• Significant staff discounts for family & friends from our shops & online
• Ongoing offers & discounts across a variety of external organisations, from holidays, travel, restaurants, gifts & services to many more worthy discounts through our Benefits Hub
• Subsidised health & critical illness cover and insurances
• Supportive family related leave policies (including company enhanced pay for maternity, IVF & Fertility, surrogacy, paternity, adoption, shared parental leave)
• Supportive Foster Care & Carers Leave offering
• Support for Loss and Bereavement
• A Menopause Friendly Employer
• Employee Recognition and Appreciation Schemes
• At Mamas & Papas, we’re a business for the future. Every day, we help to welcome a new generation of children into the world, and we want them to grow up in a world that’s sustainable – one that’s full of opportunity and hope - want to see how we are going about it? Visit our website and view our "For the Future" commitment
• Oh, and a great bunch of people to work with too.

(NB*: All benefits subject to contracts and individual schemes criteria & terms)

Remarks

We\'re Award Winning!!

FINALISTS: 2024 - Retail Week - "Happiest Retailer to Work For"

WINNERS: 2023 Retail Week - "Best Retailer" under £250m

WINNERS: 2022 Retail Gazette - "Best Game Changer Retailer" under £500m

Address: Mamas & Papas (Southampton), Harbour Parade, Unit R U 3, West Quay Retail Park, West Quay Road, Southampton, SO15 1BA