Deputy Service Manager – Crisis Café

West Sussex County Council; Worthing; On-site; GBP 26,000 - 32,000; Part time

Benefits offered by this job

Regular supervision

Training and progression opportunities

Employee assistance

Generous leave entitlement

Job summary

West Sussex Mind in Worthing is seeking an experienced Deputy Service Manager to oversee the out-of-hours crisis drop-in. The role involves 25 hours of service delivery weekly, with additional administrative duties and line management responsibilities, starting on/after 1 December 2026.

You will work with Mental Health and Peer Support Workers and NHS Practitioners to support people in crisis, ensuring safe, responsive services while modelling our values and providing regular supervision and

Responsibilities

• Organise and lead the day-to-day delivery of the service and take responsibility for supporting and supervising colleagues.
• Line manage the team and supervise Mental Health and Peer Support Workers and NHS Mental Health Practitioners.
• Cover 25 hours of service delivery each week (including some weekend working) with remaining hours for administration and duties.

Job description

Are you an experienced team leader who is passionate about supporting people who feel that their mental health has reached a breaking point? We are looking for an experienced, enthusiastic and resilient Deputy Service Manager to help us run our out of hours crisis drop-in.

Hours: Part Time - 32 hours per week.

Salary: £29,153.28 per annum (FTE £34,164)

Contract: Permanent

Location: Methold House (the Guild Care building), North Street, Worthing

HolidayEntitlement:25 days per year rising to 27 days after 2 years plus an additional allowance for bank holidays (pro rata)

West Sussex Mind Values:Excellence, Equitable, Open, Together, Curious, Unstoppable

National Mind Excellence Awards 2025:Winner for Equality & Diversity; Highly Commended for Effective Services

Overview:

We have a new vacancy to join our dedicated team who provide a safe and supportive service for people who are struggling to cope during evenings and weekends, 365 days a year.

This current vacancy is to cover 25 hours of service delivery (2 long and one shorter shift each week, including some weekend working), with the remaining hours worked flexibly to fulfil the administrative tasks associated with the role, including line management of the team.

This is a new role, starting on or after 1st December 2026.

About the Role

The successful candidate will work with a small team of Mental Health and Peer Support Workers and NHS Mental Health Practitioners to offer support to people who are experiencing or at risk of a mental health crisis.

Our Deputy Service Manager will organise and lead the day-to-day delivery of the service and will take responsibility for supporting and supervising colleagues.

What We’re Looking For

A team player who’s committed to our values and your personal development, with proven experience of working with individuals from wide ranging diverse backgrounds.

Join us and in return we will offer regular supervision, training, progression opportunities, employee assistance and a generous leave allowance.

Closing date: 12.00pm on Thursday 5th November 2026

Interview date: Thursday 12th November 2026

If you are unable to make the interview date for any reason, please indicate this on your application form.

If you would like to have an informal discussion prior to applying or have any questions after reading the documents, please contact Jenny Thorne on [e-mail]

Please note we are unable to provide sponsorship for this post, you must therefore be able to demonstrate your eligibility to work in the UK.

This post is subject to an enhanced DBS check.

We reserve the right to close this vacancy at any time once we receive sufficient applications and encourage all interested applicants to apply at their earliest convenience to avoid disappointment.

No agencies or CVs

West Sussex Mind is committed to equality of opportunity for all staff, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. Here is a link to our Equality, Diversity and Inclusion statement - West Sussex Mind | Equality, diversity and inclusion statement.