Deputy Service Manager - Crisis Cafe

West Sussex Mind; Worthing; On-site; GBP 26,000 - 32,000; Part time

Benefits offered by this job

Regular supervision

Training

Progression opportunities

Employee assistance

Generous leave

Job summary

West Sussex Mind in Worthing is seeking a Deputy Service Manager to lead a small team delivering mental health support across evenings and weekends. The role combines service delivery (25 hours weekly) with admin tasks and line management responsibilities, starting on or after 1 December 2026, at Methold House, North Street.

You will supervise and support Mental Health and Peer Support Workers and NHS practitioners, ensuring a safe, supportive service for people at risk of crisis, and you will

Responsibilities

• Lead day-to-day delivery of the mental health service and supervise colleagues.
• Organise shifts to cover 25 hours of service delivery each week, including some weekends, with remaining hours for administrative tasks.
• Provide line management and support to team members including Mental Health and Peer Support Workers and NHS practitioners.

Job description

Hours

Part Time - 32 hours per week.

Salary

£29,153.28 per annum (FTE £34,164)

Contract

Permanent

Location

Methold House (the Guild Care building), North Street, Worthing

Holiday Entitlement

25 days per year rising to 27 days after 2 years plus an additional allowance for bank holidays (pro rata)

Values

• Excellence
• Equitable
• Open
• Together
• Curious
• Unstoppable

Awards

National Mind Excellence Awards 2025: Winner for Equality & Diversity; Highly Commended for Effective Services

Overview

We have a new vacancy to join our dedicated team who provide a safe and supportive service for people who are struggling to cope during evenings and weekends, 365 days a year.

This current vacancy is to cover 25 hours of service delivery (2 long and one shorter shift each week, including some weekend working), with the remaining hours worked flexibly to fulfil the administrative tasks associated with the role, including line management of the team.

This is a new role, starting on or after 1st December 2026.

About the Role

The successful candidate will work with a small team of Mental Health and Peer Support Workers and NHS Mental Health Practitioners to offer support to people who are experiencing or at risk of a mental health crisis.

Our Deputy Service Manager will organise and lead the day-to-day delivery of the service and will take responsibility for supporting and supervising colleagues.

What We’re Looking For

A team player who’s committed to our values and your personal development, with proven experience of working with individuals from wide ranging diverse backgrounds.

Join us and in return we will offer regular supervision, training, progression opportunities, employee assistance and a generous leave allowance.

• regular supervision
• training
• progression opportunities
• employee assistance
• a generous leave allowance

Please note we are unable to provide sponsorship for this post, you must therefore be able to demonstrate your eligibility to work in the UK.

This post is subject to an enhanced DBS check.

Closing date: 12.00pm on Thursday 5th November 2026

Interview date: Thursday 12th November 2026

We reserve the right to close this vacancy at any time once we receive sufficient applications and encourage all interested applicants to apply at their earliest convenience to avoid disappointment.

No agencies or CVs

West Sussex Mind is committed to equality of opportunity for all staff, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.