Deputy Manager (Non-clinical)

Care Concern Group; Stoke-on-Trent; On-site; GBP 55,104,000 - 59,237,000; Full time

Benefits offered by this job

Paid Enhanced DBS

Uniform provided

Group life assurance cover

Wagestream - earned pay access

Nutritious meals on shifts

GP Online for you and dependants

Job summary

Victoria Park Care Home, part of Care Concern Group, invites applications for a Deputy Manager (Non Clinical) to lead day-to-day operations, support the Home Manager and ensure compliant, high-quality care. This role requires visible leadership, staff mentoring and a focus on resident wellbeing.

You will drive quality, support audits and manage performance to deliver a well-run, safe and person-centred service, backed by senior leadership and regional teams.

Qualifications

• NVQ Level 4 in Health & Social Care (or working towards).
• Proven experience in a senior care or leadership role.
• Strong leadership and team management skills.
• Experience supporting audits, compliance and service standards.
• Medication administration and auditing experience.

Responsibilities

• Oversee care delivery and daily operations to ensure high standards.
• Lead, mentor and develop care staff while promoting a positive culture.
• Support audits, quality monitoring and service improvements.
• Act as Deputy to Home Manager and cover operational responsibilities as required.

Skills

Leadership

Team management

Audits & compliance

Medication administration

Education

NVQ Level 4 Health & Social Care

Job description

About Victoria Park Care Home

Victoria Park Care Home is a 32 bed, purpose built care home located in the Stoke area of Coventry, West Midlands. Providing residential care for older people, the home offers a warm and welcoming environment where colleagues work together to deliver high quality, person centred care and make a real difference to the lives of Residents every day.

About Victoria Park Care Home

Victoria Park Care Home is a 32 bed, purpose built care home located in the Stoke area of Coventry, West Midlands. Providing residential care for older people, the home offers a warm and welcoming environment where colleagues work together to deliver high quality, person centred care and make a real difference to the lives of Residents every day.

Deputy Manager (Non Clinical)

• £17.65-£18.65per hour
• Contracted to 44 hours per week
• Paid DBS, pension, uniform provided
• 5.6 weeks annual leave (based on a full time contract)
• Ongoing training, leadership development and clear progression opportunities
• Support from senior management and regional teams

Ongoing training, clinical development and clear progression into Home Manager roles, supported by experienced senior leadership and regional teams within a well structured and high performing environment.

Role Overview

As Deputy Manager, you will play a central role in the leadership, organisation and day to day performance of the home, working in close partnership with the Home Manager to ensure high standards of care, compliance and service delivery are consistently achieved. This is a key operational leadership role where you will take responsibility for supporting the overall running of the service.
You will oversee care delivery, staff performance and daily operations, ensuring the home runs efficiently, safely and in line with regulatory and organisational standards. You will support audits, monitor quality and contribute to continuous improvement, ensuring a well managed and high performing environment.
You will provide visible leadership to the care team, supporting, mentoring and developing staff while promoting a positive and accountable culture. Acting as Deputy to the Home Manager, you will confidently step into full operational responsibility when required, ensuring continuity and effective decision making.

What We Are Looking For

• NVQ Level 4 in Health & Social Care (or working towards)
• Proven experience in a senior care or leadership role
• Strong leadership and team management skills
• Experience supporting audits, compliance and service standards
• Medication administration and auditing experienceAbility to manage operations, priorities and team performance
• A professional, organised and resident focused approach

What We Offer

• Paid Enhanced DBS
• Uniform provided
• Group life assurance cover
• Wagestream - financial wellbeing support and flexible access to earned pay
• A nutritious meal during shifts of eight hours or more
• GP Online for you and your dependants under 16
• Access to more than 1,600 high-street and online discounts
• Free, confidential Employee Assistance Programme, available 24/7, 365 days a year
• Award-winning learning and development, with support to achieve recognised qualifications
• Clear opportunities for career development and progression
• Recognition initiatives and Long Service Awards

About Care Concern Group

Victoria Park is part of Care Concern Group, a family-owned, market-leading care provider with a strong and growing presence across the UK. We are committed to delivering high-quality care and creating supportive, rewarding workplaces where our colleagues can grow, develop and thrive. Our five values Trust | Respect | Passion | Kindness | Inclusivity shape how we care, how we work and how we support one another. If you want a role where your experience is valued, your character matters and your work has genuine purpose, we would love to hear from you.