Deputy Manager (Non-clinical)

Peoplebank; Hempstalls; On-site; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Paid Enhanced DBS

Uniform provided

Group life assurance

Wagestream

Meal during shifts

GP Online access

Employee discounts

Employee assistance programme

Learning & development

Job summary

Victoria Park Care Home, part of Care Concern Group, is seeking a Deputy Manager (Non Clinical) to lead the home in Coventry. You will oversee day-to-day operations, ensure high standards of care and compliance, and support the Home Manager in delivering person-centred services in a busy residential setting.

You will manage staff performance, lead audits, and contribute to ongoing improvements, with a clear progression pathway into Home Manager roles under experienced regional support.

Qualifications

• NVQ Level 4 in Health & Social Care (or working towards).
• Proven experience in a senior care or leadership role.
• Experience supporting audits, compliance and service standards.
• Medication administration and auditing experience.

Responsibilities

• Oversee care delivery, staff performance and daily operations.
• Support audits, monitor quality and drive continuous improvement.
• Provide visible leadership and mentor care staff.
• Act as Deputy to Home Manager and ensure continuity of leadership.

Skills

Leadership

Staff management

Audit/compliance

Medication administration

Operations management

Education

NVQ Level 4 in Health & Social Care

Job description

About Victoria Park Care Home

Victoria Park Care Home is a 32 bed, purpose built care home located in the Stoke area of Coventry, West Midlands. Providing residential care for older people, the home offers a warm and welcoming environment where colleagues work together to deliver high quality, person centred care and make a real difference to the lives of Residents every day.

Deputy Manager (Non Clinical)

• Contracted to 44 hours per week
• Paid DBS, pension, uniform provided
• 5.6 weeks annual leave (based on a full time contract)
• Ongoing training, leadership development and clear progression opportunities
• Support from senior management and regional teams

Ongoing training, clinical development and clear progression into Home Manager roles, supported by experienced senior leadership and regional teams within a well structured and high performing environment.

Role Overview

As Deputy Manager, you will play a central role in the leadership, organisation and day to day performance of the home, working in close partnership with the Home Manager to ensure high standards of care, compliance and service delivery are consistently achieved. This is a key operational leadership role where you will take responsibility for supporting the overall running of the service.

You will oversee care delivery, staff performance and daily operations, ensuring the home runs efficiently, safely and in line with regulatory and organisational standards. You will support audits, monitor quality and contribute to continuous improvement, ensuring a well managed and high performing environment.

You will provide visible leadership to the care team, supporting, mentoring and developing staff while promoting a positive and accountable culture. Acting as Deputy to the Home Manager, you will confidently step into full operational responsibility when required, ensuring continuity and effective decision making.

What We Are Looking For

• NVQ Level 4 in Health & Social Care (or working towards)
• Proven experience in a senior care or leadership role
• Strong leadership and team management skills
• Experience supporting audits, compliance and service standards
• Medication administration and auditing experience
• Ability to manage operations, priorities and team performance
• A professional, organised and resident focused approach

What We Offer

• Paid Enhanced DBS
• Uniform provided
• Group life assurance cover
• Wagestream - financial wellbeing support and flexible access to earned pay
• A nutritious meal during shifts of eight hours or more
• GP Online for you and your dependants under 16
• Access to more than 1,600 high-street and online discounts
• Free, confidential Employee Assistance Programme, available 24/7, 365 days a year
• Award-winning learning and development, with support to achieve recognised qualifications
• Clear opportunities for career development and progression
• Recognition initiatives and Long Service Awards

About Care Concern Group

Victoria Park

is part of Care Concern Group, a family-owned, market-leading care provider with a strong and growing presence across the UK. We are committed to delivering high-quality care and creating supportive, rewarding workplaces where our colleagues can grow, develop and thrive.

Our five values Trust | Respect | Passion | Kindness | Inclusivity shape how we care, how we work and how we support one another.

If you want a role where your experience is valued, your character matters and your work has genuine purpose, we would love to hear from you.