Deputy Manager: Lead a Fun, Customer-First Leisure Centre

Tenpin Ltd (part of Ten Entertainment Ltd); Camberley; On-site; GBP 25,000 - 32,000; Full time

Benefits offered by this job

Industry-leading bonus scheme

33 days holiday

Enhanced family leave

Retailer discounts

Job summary

Tenpin Ltd (part of Ten Entertainment Ltd) is seeking a Deputy Manager to lead daily operations of our family-friendly entertainment centre. You will create a fun, customer-focused environment while supporting the General Manager and driving sales and profits.

You will manage teams, develop staff, and ensure high standards of service and compliance. This role suits someone with proven management experience in leisure or retail who is ambitious and ready to advance.

Qualifications

• Minimum 1 year of management experience in leisure, hospitality or retail.
• Passionate about exceptional customer service.
• Have experience in leading and developing large teams.

Responsibilities

• Manage daily operations of the centre.
• Create a customer-focused culture.
• Lead the team by example for effective collaboration.
• Deputise for the General Manager and support targets and KPIs.
• Ensure compliance with policies and procedures.

Skills

Management experience

Customer service

Team leadership

Sales focus

Ambitious

Job description

Tenpin Ltd (part of Ten Entertainment Ltd) is seeking a Deputy Manager to lead daily operations of our family-friendly entertainment centre. You will create a fun, customer-focused environment while supporting the General Manager and driving sales and profits.

You will manage teams, develop staff, and ensure high standards of service and compliance. This role suits someone with proven management experience in leisure or retail who is ambitious and ready to advance.