Deputy Centre Manager - Lead, Delight Guests

Tenpin Ltd (part of Ten Entertainment Ltd); Telford; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Industry-leading bonus

33 days holiday

Enhanced Maternity/Paternity/Adoption

Tenpin Treats - discounts

Free bowling for family & friends

Free food on shift

Medicash

Employee assistance programme

Free counselling

Life assurance (4x salary)

Birthday off

Long service awards

Job summary

Tenpin Ltd (part of Ten Entertainment Ltd) is seeking a Deputy Manager to lead a busy leisure centre, ensuring guests have a fantastic experience while supporting daily operations and profitability.

You will manage a large team, develop staff, drive sales, and ensure adherence to company policies. The role offers a fun environment with a comprehensive benefits package and progression opportunities.

Qualifications

• Minimum 1 year of management experience in leisure, hospitality or retail.
• Passionate about exceptional customer service.
• Have experience in leading and developing large teams.
• Determined, enthusiastic and patient.
• Ambitious and eager to progress.

Responsibilities

• Manage daily operations of the centre.
• Create a customer-focused culture.
• Lead the team by example for effective collaboration.
• Deputise for the General Manager, and support in achieving targets and KPIs.
• Ensure compliance with policies and procedures.

Skills

Management experience

Customer service

Team leadership

Communication

Job description

Tenpin Ltd (part of Ten Entertainment Ltd) is seeking a Deputy Manager to lead a busy leisure centre, ensuring guests have a fantastic experience while supporting daily operations and profitability.

You will manage a large team, develop staff, drive sales, and ensure adherence to company policies. The role offers a fun environment with a comprehensive benefits package and progression opportunities.