Deputy Manager

M & D Care; Swansea; On-site; GBP 32,000 - 36,000; Full time

Benefits offered by this job

Refer a Friend bonus (£500)

DBS check paid

Social Care Wales registration fee (

Simply Health after probation (dental)

Comprehensive training and career dev.

33 days’ annual leave

Performance and attendance bonus

On-site parking

Job summary

M&D Care is seeking a Deputy Manager to lead a dedicated team delivering person-centred care to vulnerable adults in Supported Living services, Swansea. You will drive operational excellence, staff development, and high care standards.

The role requires leadership experience in social care, a solid understanding of regulatory standards, and a commitment to delivering high-quality, individualised support in complex needs settings.

Qualifications

• QCF Level 3 in Health and Social Care (or working towards).
• Experience leading a team within the care sector.
• Understanding of the care sector regulatory framework, essential standards and inspections.

Responsibilities

• Deliver compassionate, person-centred care to vulnerable adults, supporting quality of life.
• Assist the Manager in implementing policies, procedures and service objectives.
• Lead operations in the Manager's absence to ensure continuity and high standards.
• Maintain and evaluate care records for compliance and effectiveness.
• Supervise and support staff development through training and appraisals.
• Monitor care quality across the team and promote best practices.
• Promote dignity, independence and wellbeing through meaningful activities.
• Work flexibly on a rota including early, late, night and weekend shifts.
• Collaborate with colleagues and respond to operational needs promptly.
• Commit to excellence in care for individuals with complex needs.

Skills

Leadership

Team mentoring

Relationship-building

Digital literacy

Education

QCF Level 3 in Health & Social Care

Job description

Job Description

Posted Monday 17 August 2026 at 00:00

Position: Deputy Manager - Supported Living Services

Essentials: The ability to drive is essential for this post.

Qualifications: QCF Level 3 in Health & Social Care (or working towards) and experience of leading a team within the care sector. You will also need to understand the care sector regulatory framework, service delivery with excellent working knowledge of the essential standards and statutory inspections in social care. You will play a key role in staff development, service delivery, and maintaining care standards.

• £500 Refer a Friend bonus.
• DBS check paid
• Social Care Wales registration fee covered.
• Access to Simply Health benefit after probation - includes dental care
• Comprehensive training and career development
• 33 days' annual leave (including bank holidays)
• Performance and attendance-related bonus
• On-site parking

Full job description

As Assistant Manager, you will help lead a dedicated team in delivering exceptional, person-centred care to vulnerable adults. You’ll play a key role in ensuring operational excellence, staff development, and the highest standards of support for individuals with complex needs.

Role and Responsibilities

• Deliver compassionate, person-centred care to vulnerable adults, enhancing their quality of life.
• Support the Manager in implementing policies, procedures, and service objectives.
• Lead operations in the Manager's absence, ensuring continuity and high standards.
• Maintain and evaluate care records to ensure compliance and effectiveness.
• Supervise and support staff development through training, mentoring, and appraisals.
• Monitor care quality across the team, promoting best practices.
• Facilitate meaningful activities that promote dignity, independence, and well-being.
• Work flexibly on a rota, including early, late, night, and weekend shifts.
• Collaborate effectively with colleagues, responding promptly to operational needs.
• Commit to excellence in care for individuals with mental health conditions, complex needs, and learning disabilities.

Experience

You will need to have a QCF Level 3 in Health and Social Care (or working towards), with solid experience in the care sector and regulatory standards. Strong leadership, digital, and relationship-building skills are essential, along with a passion for supporting individuals with complex needs and committed to delivering person-centred care.