Deputy Manager

Dignus Group; Coventry; On-site; GBP 29,000 - 36,000; Full time

Benefits offered by this job

28 days holiday

Benenden Health plan

Company pension

EAP wellbeing support

Life assurance

Staff development and funded training

Job summary

Dignus Group in Coventry seeks a Deputy Manager to support the Registered Manager and lead the service with a focus on safe, high-quality care. You will drive person-centered care, oversee day-to-day operations, and mentor teams to achieve excellent outcomes.

The role combines frontline leadership with administrative duties, offering progression opportunities and a supportive environment for professional development within the organisation.

Qualifications

• Experience leading teams in adult social care settings.
• Strong knowledge of care planning and safeguarding practices.
• Experience managing staff rotas and service delivery.
• Decision-making and problem-solving in fast-paced environments.
• Excellent communication and organisational skills.
• Familiarity with audits, compliance and quality assurance.

Responsibilities

• Support the Registered Manager with overall service operation.
• Lead shifts, monitor care delivery, and ensure safety standards.
• Support Team Leaders and Support Workers, manage rotas.
• Oversee audits, risk assessments, medication systems and compliance.
• Handle incidents, safeguarding concerns and escalation processes.
• Maintain accurate records and liaise with families and authorities.
• Support recruitment, onboarding and staff development.
• Provide supervision, appraisals and performance management.

Skills

Leadership

Care planning

Risk management

Safeguarding

Team management

Communication

Education

Health & Social Care qualification (Level 3/5)

Job description

At Dignus Group, we create safe, supportive homes for adults with complex needs who may need extra help to live independently and achieve the goals that matter most to them.

Across our services, Dignus Specialist Care and Dignus Support, we provide residential care and supported living for people with autism, mental health needs, learning disabilities, and physical or sensory disabilities.

As a Deputy Manager, you’ll play a key leadership role in supporting the Registered Manager to run the service effectively, ensuring high-quality, person-centred care is delivered at all times.

This is a rewarding leadership role where no two days are the same. If you are a confident leader, highly organised, and passionate about improving lives, this could be the perfect next step in your career.

What we offer:

• 28 days holidayinclusiveof bank holidays
• Additional annual leave at key career milestones
• Benenden Health plan for added peace of mind
• £500 employee referral scheme
• Company pension tosupport your future
• Employee Assistance Programme (EAP) wellbeingsupport
• Life assurance at 2x annual salary
• Overtime opportunities
• Blue Light Card access with discounts on retail, travel, and leisure
• Paid training and access to recognised qualifications tosupport career progression
• Fully funded apprenticeships
• Clear development pathways and opportunities to progress within the organisation

What the role involves:

As a Deputy Manager, you’ll support the Registered Manager with the overall running of the service, ensuring safe, effective and high-quality care delivery.

This includes:

• Supporting the day-to-day running of the home and deputising for the Registered Manager when required
• Leading shifts and ensuring high standards of care delivery
• Managing and supporting Team Leaders and Support Workers
• Overseeing rotas, staffing levels, and shift planning
• Supporting care plans, risk assessments, audits, medication systems, and compliance
• Managing incidents, safeguarding concerns, and escalation procedures
• Ensuring accurate record keeping, reporting, and documentation
• Working with external professionals, families, and local authorities
• Supporting transitions and new admissions into the service
• Carrying out audits across financial, medication, health & safety, and environmental areas
• Driving performance, quality standards, and continuous improvement
• Supporting recruitment, onboarding, and staff development
• Carrying out supervisions, appraisals, and performance management
• Overseeing training compliance and mandatory training completion (including NAPPI)

Working pattern:

This is a 40-hour full-time role, split between 20 hours on the floor delivering hands‑on support and 20 hours dedicated to administrative and leadership duties.

The service operates 24/7, and you will work flexibly across a rota, including weekdays, weekends, evenings, and on‑call responsibilities where required.

This role aligns with the ‘Deputy Manager’ role category within the Care Workforce Pathway. With taking part in further courses, gaining the correct qualification and mentoring the support is available to progress to the next category. The natural progression route would be to the “Registered Manager” category/role.

What we’re looking for:

We welcome applications from experienced Deputy Managers, strong Team Leaders ready to step up, or Senior Support Workers with leadership experience.

You may be a great fit if you have:

• Experience supporting adults with complex needs in a leadership role
• Strong knowledge of care planning, risk management, and safeguarding
• Experience managing staff, rotas, and operational service delivery
• Confidence in decision‑making and problem‑solving in fast‑paced environments
• Strong communication and organisational skills
• Experience with audits, compliance, and quality assurance (desirable)
• A calm, resilient and person‑centred leadership style
• A genuine passion for developing teams and improving lives

A Level 3 or Level 5 qualification in Health & Social Care (or equivalent) is desirable.

Dignus Group is a Disability Confident employer. We welcome applications from people with disabilities and can offer reasonable adjustments throughout the recruitment process and within the workplace.

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