Deputy Manager

Potens Group; Birkenhead; On-site; GBP 29,000 - 31,000; Full time

Benefits offered by this job

Contributory pension scheme

Employee Assistance Programme

Paid training opportunities

Exclusive employee benefits

Job summary

Potens Group in Birkenhead is seeking a dedicated Deputy Manager to oversee the support needs of adults with mental health issues. The role includes mentoring support staff and ensuring a high-standard of care within a residential service.

The ideal candidate will possess an NVQ level 3 in Health & Social Care or equivalent and have excellent communication and motivational skills. A comprehensive benefits package and opportunities for professional development are included.

Qualifications

• Ability to work flexibly, covering waking night shifts as required.
• Willingness to lead, coach, and mentor support workers.
• Commitment to continuous improvement and best practices.

Responsibilities

• Maintain high-level support for service needs alongside the service manager.
• Lead and mentor a team of support workers.
• Promote positive well-being and independent living among eight adults.

Skills

Trustworthiness

Positive Outlook

Effective Communication

Motivation Skills

Compassion

Education

NVQ level 3 in Health & Social Care or equivalent

Job description

Are you a Deputy Manager looking for your next challenge? Are you a senior Support worker seeking an opportunity to progress?

If so, read on. We have your next role available now!

What we’ll give you:

We will ensure you are rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes, but is not limited to:

• £ 14.10 per hour – Double on bank holidays.
• 40 hours per week.
• Contributory pension scheme
• Confidential, supportive Employee Assistance Programme, accessible 24/7.
• Paid comprehensive learning and development opportunities so we can invest in your future – including internal leadership competency sessions and recognised qualifications.
• Access to attractive and exclusive employee benefits, including savings on shopping, leisure, and household expenses.

Please note that sponsorship is not available for this role.

What you’ll be doing:

• Work alongside the service manager & staff members to maintain a high level of support that’s required for the service needs.
• Lead, coach, and mentor a team of support workers.
• Support 1-1 and continue to promote positive well-being and independent living.
• Be part of an on‑call system shared between the manager and the senior.
• This is within a residential service, enabling seven adults with mental health issues to live a full and meaningful life independently.
• Whilst behaviours can sometimes be challenging, for a select few, this is a rewarding role where no two days are the same.

Who you are:

• NVQ level 3 or equivalent in Health & Social Care, or willingness/ability to work towards
• You will be trustworthy, reliable with the ability to communicate effectively.
• You will have a positive outlook, recognising and respecting differences and encouraging growth.
• You will embrace continuous improvement, sharing best practices with an open mind to learning.
• You will treat people equally, remove barriers, and empower the people we support and team members to live their best lives.
• You are a professional with the ability to motivate others.
• You are people‑centric, supportive, and compassionate.
• Flexible, as you may be required to cover some waking night shifts.

Who we are:

We are a national provider of health, social and education services with over 35 years’ experience. Our employees are the driving force behind the fantastic care and support being delivered to hundreds of adults and children across the UK. Our teams are purposeful, positive, and progressive. They work hard to empower the people we support to have a voice, achieve their goals, and change their lives. We are always looking for committed, pro‑active and passionate people to join us and create even more opportunities for the people we support. Join our team and have the satisfaction of knowing you’ve changed someone’s life, and, in return for your hard work and passion, we can give you real meaning and purpose in your work.

Safeguarding

Potens is committed to safeguarding and promoting the welfare of the people we support throughout our facilities. All applicants will be subject to robust pre‑employment checks prior to appointment, including but not exhaustive; enhanced DBS, and a minimum of two satisfactory references. Our checks will be service and role specific and can be discussed pre‑application if required.

Diversity

We champion diversity, and we understand the importance of our teams representing the communities and people we support. Here at Potens, you’ll find an inclusive environment where you can be yourself and where everyone is driven by the same purpose – helping people live independently, healthier, happier lives and doing our part to make a better working environment where all feel welcome and supported.