Deputy Information Manager — Laboratory IT & LIMS

The Newcastle upon Tyne Hospitals NHS Foundation Trust; Newcastle upon Tyne; On-site; GBP 49,000 - 57,000; Full time

Job summary

The Newcastle Hospitals NHS Foundation Trust is seeking an Integrated Laboratory Medicine Deputy Information Manager (Band 7) for a fixed-term two-year contract. The role focuses on managing the LIMS, service processes, incident and problem management, and delivering business continuity within a busy NHS pathology setting.

You will work closely with the ILM Information Manager and IT teams, drive KPI development, and contribute to system changes while ensuring high availability and service

Qualifications

• Higher degree or relevant portfolio of practical IT experience.
• Prince 2 Foundation certification.
• Broad knowledge of IT operations and support.
• Experience managing a LIMS (Laboratory Information Management System).
• Experience in a strict change control environment.
• Experience producing business cases and executive papers.
• Experience working in an NHS Pathology Laboratory environment.
• Knowledge of build and test environments.
• Knowledge of the full development lifecycle.

Responsibilities

• Provide day-to-day management of the LIMS system.
• Maintain and develop the LIMS to ensure optimum availability.
• Minimise day-to-day disruption and downtime.
• Work with IT Service Management to eliminate reoccurring issues by developing incident and problem management processes and business continuity strategies.
• Train and support the Department IT Leads in the absence of the ILM Information Manager.
• Support the Department IT Leads in the management of departmental IT systems.
• Coordinate appropriate training and development for all staff members in line with service requirements.
• Work as part of a multidisciplinary, cross-directorate technical support team.
• Perform other duties and undertake special projects as requested by line management.

Skills

Organisational skills

Coordination skills

Interpersonal skills

Analytical skills

Communication skills

Education

Higher degree/Masters in relevant field

Prince 2 Foundation

Job description

The Newcastle Hospitals NHS Foundation Trust is seeking an Integrated Laboratory Medicine Deputy Information Manager (Band 7) for a fixed-term two-year contract. The role focuses on managing the LIMS, service processes, incident and problem management, and delivering business continuity within a busy NHS pathology setting.

You will work closely with the ILM Information Manager and IT teams, drive KPI development, and contribute to system changes while ensuring high availability and service