Deputy Head of Communications

HSBC; Birmingham; Hybrid; GBP 75,000 - 95,000; Full time

Job summary

A leading global financial institution is looking for an experienced Deputy Head of Communications to oversee the media relations and employee communication strategy for CMB UK. Based in Birmingham, the role offers a hybrid working model. Candidates must have significant experience in managing communication strategies and teams. Responsibilities include advising on strategic communications and fostering engagement with media. The organization values diversity and is committed to inclusivity in the workplace.

Benefits

Private healthcare

Enhanced maternity and adoption pay

Contributory pension scheme with employer contribution

Qualifications

• Essential internal and external communications experience.
• Experience managing teams and individuals effectively.
• Strong understanding of the UK media landscape.

Responsibilities

• Oversee media relations and employee communication strategy for CMB UK.
• Advise on communications strategy and issues management.
• Collaborate with functional partners for effective campaigns.

Skills

Internal and external communications experience

Stakeholder management skills

Understanding of the UK media landscape

Reputation management

Analytical and commercially aware

Job description

If you’re looking for a career that will help you stand out, join HSBC, and fulfil your potential – whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of Deputy Head of Communications, CMB UK.

CMB UK serves around 700,000 customers ranging from startups to multinational corporates. We are a full‑service commercial bank helping businesses of all sizes to start, grow and thrive – both within the UK and internationally.

As an HSBC employee in the UK, you will have access to tailored professional development opportunities and a competitive pay and benefits package. This includes private healthcare for all UK‑based employees, enhanced maternity and adoption pay and support when you return to work, and a contributory pension scheme with a generous employer contribution.

Responsibilities

• Shape and oversee the execution of a cohesive media relations and employee communication strategy for CMB UK, driving engagement with colleagues and media on areas of strategic focus.
• Support the Head of Communications, HSBC UK and CMB UK, in advising CMB UK OpCo on communications strategy and issues management.
• Work closely with the UK Head of Corporate Media and Executive Communications to implement communications strategies supporting CMB UK business priorities, and help activate relevant global campaigns, including with Corporate and Institutional Banking (CIB).
• Work closely with HBUK heads of communications to support the creation of a common identityriterien for עם HSBC UK and advise on activities to support the positioning of the brand with CMB employees and media stakeholders.
• Collaborate effectively with functional partners, notably in بواسطة Communications Business and Markets (CBAM), People, Governance and Communications (PG&C) and Group External Communications (GEC) and Marketing to coordinate the planning and delivery of relevant activity and campaigns.

Qualifications

• Previous internal and external communications experience is essential.
• Previous experience of managing people and teams, in particular managing individuals that manage teams.
• Demonstrate a strong understanding of the UK media landscape in order to identify external opportunities and risks to CMB UK.
• Exceptional stakeholder management skills at senior level.
• Proven track record in reputation management and successfully developing and implementing effective communications strategies.
• Analytical, financially numerate sustained and commercially aware.

This role is based in Birmingham, Hybrid.

ンド open to different points of view is important for our business and the communities we serve. At HSBC, we’re dedicated to creating diverse and inclusive workplaces – no matter their gender, ethnicity, disability, religion, sexual orientation, or age. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best. We take pride in being a Disability Confident Leader and will offer an interview to people with disabilities, long‑term conditions or neurodivergent candidates who meet the minimum criteria for the role.

If you have a need that requires accommodations or changes during the recruitment process, please get in touch with our Recruitment Helpdesk:

Email: [e-mail]

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