Deputy General Manager

Slim-Chickens-Plymouth; Plymouth; On-site; GBP 32,000 - 42,000; Full time

Job summary

Slim-Chickens Plymouth is seeking a Deputy General Manager to support the General Manager in a fast-paced restaurant environment. You will lead shifts, uphold high standards, and play a key role in shaping guest experiences while developing your path toward a General Manager role.

You’ll be the GM’s right-hand, taking ownership of daily operations, coaching the team, and driving excellence during peak periods. This is a hands-on leadership position in a busy hospitality setting.

Responsibilities

• Run smooth and efficient shifts, motivating the team to deliver excellence every time.
• Step up in the GM’s absence and ensure consistency in service, standards, and operations.
• Set the tone on shift – hands on, visible, and in control.
• Maintain a sharp focus on health & safety, cleanliness, food quality, and team performance.
• Help with stock control, labour planning, and inventory management.
• Drive compliance and follow up on any actions from audits or inspections.
• Support new team member onboarding, ongoing training, and day to day coaching.
• Foster a positive team culture where people feel valued, heard, and empowered.
• Provide honest, constructive feedback and help team members grow.
• Keep service running like clockwork, especially during peak times.
• Deal with customer feedback professionally and ensure every guest leaves happy.
• Lead by example in creating a warm, welcoming atmosphere.

Job description

Are you a rising star in hospitality, ready to take the next step?

We're looking for a Deputy General Manager to support the General Manager in running one of our fast paced, high energy restaurants.

This is your chance to lead from the front, develop your management skills, and play a key role in shaping the guest experience – all while building your path to becoming a General Manager.

As Deputy General Manager, you’ll be the right hand person to the GM – taking ownership of daily operations, leading shifts, and being a role model for the team.

You’ll bring energy, structure, and high standards, and know how to make things happen when it’s busy.

Leading from the Front...

• Run smooth and efficient shifts, motivating the team to deliver excellence every time.
• Step up in the GM’s absence and ensure consistency in service, standards, and operations.
• Set the tone on shift – hands on, visible, and in control.

Supporting Operational Excellence...

• Maintain a sharp focus on health & safety, cleanliness, food quality, and team performance.
• Help with stock control, labour planning, and inventory management.
• Drive compliance and follow up on any actions from audits or inspections.

Developing & Coaching the Team...

• Support new team member onboarding, ongoing training, and day to day coaching.
• Foster a positive team culture where people feel valued, heard, and empowered.
• Provide honest, constructive feedback and help team members grow.

Delivering a Brilliant Guest Experience...

• Keep service running like clockwork, especially during peak times.
• Deal with customer feedback professionally and ensure every guest leaves happy.
• Lead by example in creating a warm, welcoming atmosphere.

Take charge. Step up. Stand out.