Deputy General Manager

Malmaison Belfast; Lewes; On-site; GBP 60,000 - 70,000; Full time

Job summary

Hotel Du Vin Brighton is seeking a Deputy General Manager to lead and motivate a large hospitality team, delivering celebrity-style service and maintaining brand standards. You will drive strategy and revenue, guiding department managers to outperform competitors while modelling proactive leadership and guest-centric operations.

The role requires proven leadership experience, a passion for service, and a commitment to growing talent within a high-volume property in the UK.

Qualifications

• You have proven experience in a similar role.
• Excellent attention to detail and time management skills.
• You are an enthusiastic individual with a passion for customer service.
• You enjoy working as part of a team who all share the same passion - to create memories that our guests will remember.
• You would like to build upon your leadership and team management skills.
• You must be eligible to work in the UK.

Responsibilities

• Lead and motivate the hotel team to deliver consistent, celebrity-style service.
• Drive brand strategy across all areas of the business to differentiate the property.
• Maximise revenue by understanding the market and managing operations through department heads.
• Set an example by leading from the front and developing others to raise performance.
• Maintain high standards of operations while ensuring guest satisfaction and repeat visits.

Skills

Experience in similar role

Attention to detail

Customer service passion

Team collaboration

Leadership development

UK work eligibility

Job description

Deputy General Manager

Competitive Salary, Full Time Hours

Permanent Contract

Hotel du Vin Brighton

Hotel Du Vin is looking for a leader in the making. Someone who will understand that running a successful business isn’t just about exceeding the brand standards, or having a super P&L. We want someone who will look after the team and by developing them, will deliver the expectation of celebrity service.

In this role you’re a real organiser, who loves leading and motivating your team. You will be driving the brand strategy in all elements of the business and set HDV apart from the competition as a preferred employer and destination to stay, eat and drink.

You will know the market and understand how to maximise revenue within the business by looking at the bigger picture, managing the detail through your department managers and team will be second nature and leading from the front to set the example is something you are no stranger to.

Ideally you will have had previous experience in managing large teams and you will have a sound knowledge of food and drink in a similar sized property however this isn’t a deal breaker.

What we’re looking for:

• You have proven experience in a similar role.
• Excellent attention to detail and time management skills.
• You are an enthusiastic individual with a passion for customer service.
• You enjoy working as part of a team who all share the same passion - to create memories that our guests will remember.
• You would like to build upon your leadership and team management skills.
• You must be eligible to work in the UK.