Deputy General Manager

Malmaison; Brighton; On-site; GBP 45,000 - 60,000; Full time

Job summary

Hotel Du Vin Brighton is seeking a Deputy General Manager to lead and inspire a large hospitality team while upholding the brand's standards. You will drive guest satisfaction, manage daily operations, and partner with department heads to maximise revenue and guest experience.

You will be a visible leader, mentoring staff, shaping service culture, and delivering celebrity-style service that differentiates the property in a competitive market.

Qualifications

• Proven experience in a similar role.
• Excellent attention to detail and time management skills.
• Enthusiastic individual with a passion for customer service.
• Experience leading large teams and developing staff.

Responsibilities

• Lead and motivate the hotel team to deliver memorable guest experiences.
• Drive brand strategy and ensure the property stands out as a preferred destination.
• Balance operations and revenue by managing department heads and daily activity.
• Lead from the front and set a strong example for the team.

Skills

Leadership experience

Team management

Customer service

Attention to detail

Time management

P&L understanding

Job description

Deputy General Manager

Competitive Salary, Full Time Hours, Permanent Contract, Hotel du Vin Brighton

Hotel Du Vin is looking for a leader in the making. Someone who will understand that running a successful business isn’t just about exceeding the brand standards, or having a super P&L. We want someone who will look after the team and by developing them, will deliver the expectation of celebrity service.

In this role you’re a real organiser, who loves leading and motivating your team. You will be driving the brand strategy in all elements of the business and set HDV apart from the competition as a preferred employer and destination to stay, eat and drink.

You will know the market and understand how to maximise revenue within the business by looking at the bigger picture, managing the detail through your department managers and team will be second nature and leading from the front to set the example is something you are no stranger to.

Ideally you will have had previous experience in managing large teams and you will have a sound knowledge of food and drink in a similar sized property however this isn’t a deal breaker.

What we’re looking for:

• You have proven experience in a similar role.
• Excellent attention to detail and time management skills.
• You are an enthusiastic individual with a passion for customer service.
• You enjoy working as part of a team who all share the same passion - to create memories that our guests will remember.
• You would like to build upon your leadership and team management skills.
• You must be eligible to work in the UK.

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