Deputy Care Manager | Domiciliary & Live-In Leader

Cityworx Ltd; Peterborough; On-site; GBP 28,000 - 38,000; Full time

Job summary

Cityworx Ltd. is recruiting a Deputy Care Manager for the Peterborough area to support the Registered Manager across Domiciliary, Live-In Care, Supported Living and Children's Care.

You will lead service setup, drive quality and compliance, and deputise for the Registered Manager when needed. This hands-on role requires strong leadership and IT literacy to manage referrals and care teams.

Qualifications

• Minimum 2 years’ experience in a senior or management role in domiciliary care.
• Strong understanding of CQC regulations and best practice.
• Proven leadership, communication and problem-solving skills.
• Able to multitask in a high-pressure environment.
• Confident using IT systems and have a valid UK driving licence.

Responsibilities

• Support the Registered Manager in daily service operations.
• Oversee intake and coordination of new referrals.
• Conduct assessments, reviews and ensure care plans are current.
• Supervise and mentor care staff and coordinators.
• Support recruitment, induction and ongoing staff training.
• Handle rota planning, absence management and HR issues.
• Ensure compliance with CQC standards and internal policies.
• Contribute to audits, service improvements and change initiatives.
• Communicate with service users, families, staff and external professionals.
• Participate in the on-call rota and provide out-of-hours support.

Skills

Leadership

Communication

Problem-solving

Multitasking

IT literacy

Education

NVQ Level 4/5 in Health & Social Care

Tools

Microsoft Office

Job description

Cityworx Ltd. is recruiting a Deputy Care Manager for the Peterborough area to support the Registered Manager across Domiciliary, Live-In Care, Supported Living and Children's Care.

You will lead service setup, drive quality and compliance, and deputise for the Registered Manager when needed. This hands-on role requires strong leadership and IT literacy to manage referrals and care teams.