Depot Operations Lead & Team Coach (Duty Manager)

Stagecoach Group; Harwell; On-site; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Defined Contribution pension scheme

25 days holiday plus bank holidays

Stagecoach bus travel pass for you and

Access to retail and leisure discounts

Job summary

Stagecoach Banbury Depot is seeking a committed Duty Manager to lead the frontline driving team, ensuring safe, reliable service and high customer satisfaction. You will oversee performance, wellbeing and development, and manage daily depot operations.

Key duties include coaching staff, managing attendance and grievances, and collaborating with managers and authorities to maximise service quality. The role covers a 40-hour week on a rotating shift pattern (Mon–Sat, AM/PM).

Qualifications

• Experience in frontline team leadership, preferably in transport or similar service.
• Ability to manage attendance, performance and development plans.
• Knowledge of employment legislation and safety standards.

Responsibilities

• Lead and develop frontline drivers, fostering an inclusive, respectful team culture.
• Oversee performance management and development plans for staff.
• Coach and train team members to ensure operational excellence.
• Handle absence, grievances and disciplinary processes fairly.
• Collaborate with managers and external stakeholders to maximise service.
• Direct daily depot operations and address service challenges proactively.
• Promote safety and ensure stagecoach standards are consistently met.

Skills

People management

Team leadership

Customer focus

Planning & prioritising

IT/computer skills

Tools

Microsoft Office

Job description

Stagecoach Banbury Depot is seeking a committed Duty Manager to lead the frontline driving team, ensuring safe, reliable service and high customer satisfaction. You will oversee performance, wellbeing and development, and manage daily depot operations.

Key duties include coaching staff, managing attendance and grievances, and collaborating with managers and authorities to maximise service quality. The role covers a 40-hour week on a rotating shift pattern (Mon–Sat, AM/PM).