Depot Shift Leader: Drive Operations & Team Performance

Dpd Group Uk; Dudley Wood; On-site; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Free On Site Parking

Health & safety training

Job summary

DPD Group UK is seeking an experienced Shift Manager to strengthen depot operations and lead a team of drivers and support staff. You will build strong relationships with Owner Drivers and Employed Drivers to ensure outstanding service and efficient performance.

The role emphasizes meeting depot targets, coordinating routes, and maintaining safety and accurate reporting while driving engagement and motivation across the team.

Qualifications

• Experience in a fast paced operation with people management responsibilities.
• Ability to motivate and lead a high performing team in a transport setting.
• Strong communication, decision making and time management skills.
• Proven resilience, self-motivation and flexibility.

Responsibilities

• Meet depot targets for Core Routes and SPR.
• Ensure delivery/collection routes are properly set.
• Oversee driver load, scan, and safety practices.
• Maintain communication with drivers to resolve issues.
• Allocate resources to cover ad-hoc collections via pool or agencies.
• Complete documentation and systems in line with requirements.
• Set KPIs for Service, Cost, Productivity, Transport and Health & Safety.
• Achieve Depot Clear in line with targets.

Skills

People management

Communication skills

Decision making

Time management

Reporting & data analysis

Team leadership

Problem solving

Tools

Google Chrome

Job description

DPD Group UK is seeking an experienced Shift Manager to strengthen depot operations and lead a team of drivers and support staff. You will build strong relationships with Owner Drivers and Employed Drivers to ensure outstanding service and efficient performance.

The role emphasizes meeting depot targets, coordinating routes, and maintaining safety and accurate reporting while driving engagement and motivation across the team.