Logistics Shift Manager - Lead Depot Operations & Drivers

SmartRecruiters, Inc.; Reading; Hybrid; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Holiday trading

Enhanced maternity and paternity

Free life assurance 4 x salary

Health Kiosks at locations

Vitality at Work

Free On Site Parking

Discounted shopping from retailers

Milestone Days off

Eye tests and glasses support

Job summary

DPD is seeking an experienced Shift Manager at our Reading depot to strengthen the operations management team. You will work closely with Owner Drivers and Employed Drivers, keeping them engaged, well managed and motivated to ensure outstanding service is delivered.

You will lead depot KPI delivery, from routes and stops per route to driver safety and documentation, with a focus on efficiency, safety and customer satisfaction.

Qualifications

• Experience in a fast-paced operation with people management accountability.
• Strong communication skills to inspire and lead a team.
• Decisive, problem solving, and time management abilities.
• Resilience, self-motivation and flexibility.
• Excellent computer skills, including Google Chrome apps.
• Ability to produce comprehensive reports and analyze data.
• Vigilance against unscrupulous activity and swift action.
• Demonstrate the DP D DNA values of Passion, Respect, Honesty, Flexibility, Caring and Accountability.

Responsibilities

• Ensure depot target for Core Routes is achieved.
• Ensure depot target Stops Per Route (SPR) is achieved.
• Ensuring all other delivery & collection routes are properly set.
• Ensure all driver’s scan and load their vans for delivery in a safe, timely and efficient manner.
• Maintaining on-going communication with drivers to resolve any issues.
• Ensuring adequate resources are available to guarantee any ad-hoc collections are picked up either via your pool of drivers or by using couriers/agencies.
• Ensuring that all relevant documentation and systems are completed accurately and in line with company and/or legislative requirements.
• Working to set Key Performance Indicators including Service, Cost, Productivity, Transport and Health and Safety.
• Ensure "Depot Clear" is achieved in line with depot targets.

Skills

People management

Communication skills

Decision making

Problem solving

Time management

Data reporting

Resilience

Flexibility

Tools

Google Chrome

Job description

DPD is seeking an experienced Shift Manager at our Reading depot to strengthen the operations management team. You will work closely with Owner Drivers and Employed Drivers, keeping them engaged, well managed and motivated to ensure outstanding service is delivered.

You will lead depot KPI delivery, from routes and stops per route to driver safety and documentation, with a focus on efficiency, safety and customer satisfaction.