Dental Treatment Coordinator & Nurse — Patient Care Leader

Impress; Birmingham; Vor Ort; GBP 22.000 - 28.000; Vollzeit

Benefits dieser Stelle

International team

Full-time contract

Dental benefits

Growth opportunities

Collaborative culture

Zusammenfassung

Impress in Birmingham is seeking a Treatment Coordinator to join our international team. You will greet patients, present treatment plans, and guide them through timelines and expectations while building strong relationships throughout their care journey.

Ideal candidates have 1+ year in customer-facing or coordination roles, fluency in English, and a proactive, sales-oriented mindset. This is a full-time role with opportunities to grow in a fast-paced, startup-like environment.

Qualifikationen

• Minimum 1 year in a customer-facing, sales, or coordination role.
• Dental or healthcare industry experience is a plus.
• Excellent communication skills and proactive attitude.

Aufgaben

• Be the face of Impress, greet patients, present treatment plans and guide timelines.
• Engage with patients to keep them excited about their journey to a confident smile.
• Own the patient relationship from first visit through end of treatment and resolve issues.
• Track conversions, treatment starts and clinic performance against targets.
• Coordinate scheduling between patients, doctors and clinic staff.
• Support marketing activities, patient events and content at the clinic.

Kenntnisse

Customer-facing experience

Sales experience

Strong communication

Fluent English

Jobbeschreibung

Impress in Birmingham is seeking a Treatment Coordinator to join our international team. You will greet patients, present treatment plans, and guide them through timelines and expectations while building strong relationships throughout their care journey.

Ideal candidates have 1+ year in customer-facing or coordination roles, fluency in English, and a proactive, sales-oriented mindset. This is a full-time role with opportunities to grow in a fast-paced, startup-like environment.