Dental Services Admin & Front Desk Lead (Flexible)

Birmingham Community Health Care Nhs Foundation Trust; Birmingham; On-site; GBP 19,000 - 23,000; Full time

Benefits offered by this job

NHS terms and conditions

Relocation payment

Discounts for local and national loss/

Well-being services

Flexible working

Job summary

Birmingham Community Health Care NHS Foundation Trust is seeking a flexible dental administration post within its Dental Services. You will handle clerical duties, manage patient records, and assist with clinic planning, aiming to support timely appointments for adults and children, including special needs patients.

The role emphasises teamwork, professional reception duties, and a commitment to high-quality administrative service within NHS terms and conditions.

Responsibilities

• First point of contact for service users and visitors at clinic reception, greeting professionally and directing arrivals.
• Manage clinics and waiting lists within the Specialty Management Group.
• Prepare and update clinical records for patients, ensuring referrals and scans are attached and accessible to clinicians.
• Support clinic preparation by identifying missing information such as histopathology, blood results and imaging.
• Provide a flexible administrative service across the Dental Services, contributing to patient waiting time targets and experience.

Job description

Birmingham Community Health Care NHS Foundation Trust is seeking a flexible dental administration post within its Dental Services. You will handle clerical duties, manage patient records, and assist with clinic planning, aiming to support timely appointments for adults and children, including special needs patients.

The role emphasises teamwork, professional reception duties, and a commitment to high-quality administrative service within NHS terms and conditions.