Dental Front Desk Coordinator — Full-Time, Mon-Fri

Smart Dental Care; Brierfield; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Competitive salary

Full-time (40h)

Training & development

Pension

Employee dental benefits

Friendly environment

Career progression

Job summary

Brierfield Dental Practice in Blackburn is seeking a fully committed Dental Receptionist (or Dental Nurse with reception experience) to join the friendly front-of-house team. The role is full-time, Mon-Fri, 40 hours per week, and involves welcoming patients from first contact through treatment and payments.

You will handle bookings, patient records, finance matters and treatment discussions, collaborating with clinicians to ensure a smooth patient journey and a welcoming, professional

Qualifications

• Experience in dental reception or front-of-house in a dental setting.
• Excellent communication and customer service abilities.
• Confident, friendly and professional with patients; able to work in a busy practice.

Responsibilities

• Welcoming patients and providing excellent customer service.
• Managing appointments, diaries, patient records and payments.
• Answering telephone and online enquiries.
• Converting enquiries into appointments where appropriate.
• Discussing treatment options, finance and membership plans.
• Maintaining accurate and up-to-date patient records.
• Liaising with clinicians and the wider practice team.
• Supporting day-to-day running of the reception area.
• Promoting practice services and membership plans.

Skills

Dental reception experience

Customer service

Communication skills

IT skills

Team player

Tools

Dental software

Job description

Brierfield Dental Practice in Blackburn is seeking a fully committed Dental Receptionist (or Dental Nurse with reception experience) to join the friendly front-of-house team. The role is full-time, Mon-Fri, 40 hours per week, and involves welcoming patients from first contact through treatment and payments.

You will handle bookings, patient records, finance matters and treatment discussions, collaborating with clinicians to ensure a smooth patient journey and a welcoming, professional