Delivery Status Update Specialist (Remote)

Hrstalentsolutions; Manchester; Remote; GBP 40,000 - 43,000; Full time

Benefits offered by this job

Remote work

Flexible hours

Hourly pay

Job summary

Hrstalentsolutions is seeking a Delivery Update Message Assistant to handle delivery enquiries in a remote customer service setting. The role is available as full-time or part-time with hourly pay of £29.25–£31.25.

The job focuses on verifying status in systems, responding with approved language, and avoiding false delivery promises. You will coordinate with internal teams, record checks, and keep customers informed with clear, accurate updates.

Qualifications

• Remote customer service experience preferred.
• Ability to read and interpret order records.
• Strong written communication in English.

Responsibilities

• Acknowledge latest status without promising unconfirmed dates.
• Locate the relevant order and compare with prior messages.
• Share approved tracking links and status updates.
• Record the checks and escalate with next actions.

Job description

Hrstalentsolutions is seeking a Delivery Update Message Assistant to handle delivery enquiries in a remote customer service setting. The role is available as full-time or part-time with hourly pay of £29.25–£31.25.

The job focuses on verifying status in systems, responding with approved language, and avoiding false delivery promises. You will coordinate with internal teams, record checks, and keep customers informed with clear, accurate updates.