Delivery Solutions Engineer

Global-e Online Ltd.; Greater London; Hybrid; GBP 70,000 - 95,000; Full time

Job summary

Global-e Online Ltd. in London seeks a Delivery Solutions Engineer to lead client discussions, design integration scopes, and ensure smooth implementation of our global e-commerce platform.

This role combines post-sales technical consulting, hands-on integration work, and collaboration with Product, R&D, Sales, and Customer Success teams. You will own the integration lifecycle, define data flows, set up APIs, troubleshoot issues, and provide technical guidance to internal and external

Qualifications

• 3+ years in solutions engineering, system engineering, or system integration (SaaS/web).
• Strong knowledge of REST APIs, JSON, HTTP, and SQL.
• Experience debugging, troubleshooting, and analyzing logs.
• Familiarity with HTML/CSS; JavaScript preferred; PHP/.NET a plus.
• Experience with eCommerce platforms (Shopify, Magento, SFCC) is advantageous.
• Excellent communication and ability to explain complex concepts to varied audiences.
• Experience working with distributed teams and multi-project management.

Responsibilities

• Lead technical discovery and integration discussions with new and existing clients.
• Explain solution capabilities and recommend best-practice integration approaches.
• Demonstrate demos and training sessions.
• Own the integration lifecycle: technical scoping, data flow definition, API setup, configuration, troubleshooting, and delivery.
• Work with Development teams to address client-specific requirements and resolve issues.
• Provide ongoing technical guidance to internal and external stakeholders.
• Act as a product expert and share client feedback with Product/R&D.

Skills

REST APIs

JSON

HTTP

SQL

HTML/CSS

JavaScript

PHP/.NET

Shopify

Magento

SFCC

Debugging

Job description

Delivery Solutions Engineer

• Professional Services
• United Kingdom, London

Global-e(Nasdaq:GLBE) is the world’s leading platform for global direct-to-consumer e-commerce, enabling brands and retailers to seamlessly sell worldwide, delivering localized experiences across markets.

Trusted by some of the world’s most recognized brands including Adidas, Alo Yoga, Logitech, Hugo Boss, Marc Jacobs, and Victoria’s Secret, weoperateon a massive global scale through dynamic teams across North America, EMEA, and APAC.

Our technology-based end-to-end solution combines advanced localisationcapabilities, streamlined global operations and extensive big-data analytics, covering everything merchants need to scale worldwide.We’re a fast-moving, highly collaborative company where innovation, creativity, ownership, and impact are part of everyday work.

We’relooking for aTechnical Solutions Engineerto lead discussions with clients, design integrationscopes, and ensure smooth implementation of our platform. This role combines post-sales technical consulting, hands‑on integration work, and cross-functional collaboration with Product, R&D, Sales, and Customer Success teams.

Responsibilities

• Lead technical discovery andintegrationdiscussions withnewandexistingclients.
• Explainsolutioncapabilities and recommend bestpractice integration approaches.
• Demonstrate demos and training sessions.
• Own the integration lifecycle:technical scoping, data flow definition,API setup, configuration, troubleshooting, and delivery.
• Work with Development teams to address client-specific requirements and resolve issues.
• Provideongoing technical guidance to internalandexternalsstakeholders.
• Act as a product expert and share client feedback with Product/R&D.

Requirements

• 3+ years in solutions engineering,system engineering, or system integration (SaaS/web).
• Strong knowledge of REST APIs, JSON, HTTP, and relational databases (SQL).
• Understanding complex system architectures and data flow.
• Experience in debugging, troubleshooting, and analysinglogs.
• Familiarity with HTML/CSS; JavaScript preferred; PHP/.NETa plus.
• Experience with eCommerce platforms (e.g.,Shopify,Magento, SFCC) is an advantage.
• Excellent communication skills; able to explain complex concepts to varied audiences.
• Experience working with distributed teams; ability to manage multiple projects.