Delivery Operations Specialist - Hybrid (Glasgow)

WARACLE; Glasgow; Hybrid; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Annual leave 35 days including bank

Pension 5% company match

Death in Service

Health cash plan

Employee Assistance Programme

Hybrid working

Learning & development budget

Cycle to Work

Job summary

Waracle in Glasgow is seeking a Delivery Operations Associate to join our digital technology consultancy. You will enable delivery teams, manage onboarding, and surface delivery insights to improve pace and quality.

This hybrid role requires collaborative, detail-oriented professionals who enjoy working with data, processes, and stakeholders. We offer a supportive culture, hybrid working, and a clear pathway into enterprise software delivery.

Qualifications

• Analytical mindset with comfort using data and reports to surface insights.
• Strong organizational skills to manage multiple priorities and workflows.
• Empathetic, confident communication across internal and client teams.
• Curiosity and growth mindset toward enterprise software delivery and delivery management.
• Passion for bringing people together and nurturing team health and culture.

Responsibilities

• Onboard/offboard team members and manage client setup and access
• Gather and review delivery data to identify trends and opportunities for team well-being, pace and quality
• Organize internal ceremonies, events, and knowledge-sharing to strengthen team culture
• Create and share clear status updates, operational metrics, and financial reporting with leaders
• Collaborate on project casting, track burn-down data against monthly POs and active SOWs, aid invoicing and budgets

Skills

Analytical mindset

Organizational skills

Communication

Curiosity

Community-minded

Job description

Waracle in Glasgow is seeking a Delivery Operations Associate to join our digital technology consultancy. You will enable delivery teams, manage onboarding, and surface delivery insights to improve pace and quality.

This hybrid role requires collaborative, detail-oriented professionals who enjoy working with data, processes, and stakeholders. We offer a supportive culture, hybrid working, and a clear pathway into enterprise software delivery.