Delivery Manager

ENGINEERINGUK; Alfreton CP; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading company in the delivery sector is seeking a manager to oversee operations at their delivery location. The role involves ensuring efficient and safe operations, managing costs, and delivering excellent customer service. Ideal candidates will have a Management CPC qualification and experience in warehouse and transport operations.

Benefits

Comprehensive benefits package

Pension with matching contributions

Life Assurance covering death in service

Health and Wellbeing resources

Qualifications

• Previous experience in deliveries/transport is essential.
• Experience managing a warehouse operation.
• Ability to engage with customers and build strong relationships.

Responsibilities

• Leading your team to ensure the branch trades efficiently and safely.
• Managing delivery costs and customer charges to meet targets.
• Identifying efficiency opportunities and setting payroll cost reduction targets.

Skills

Customer service

Team development

Communication

Planning and organization

Motivational skills

Education

Management CPC qualification

Job description

You will need to login before you can apply for a job.

What's in it for you

At Booker, along with being a great place to work and offering opportunities for career progression, we provide a comprehensive benefits package:

• A Booker colleague card with 10% off at Booker and double discount events up to three times a year.
• After 3 months, a Tesco colleague discount card with 10% increasing to 15% off most Tesco purchases for four days after every pay day, thirteen times a year, plus discounts at Tesco Cafe and F&F.
• 10% off pay monthly & SIM-only deals with Tesco Mobile, with additional deals throughout the year.
• Up to 30% off car, pet, and home insurance at Tesco Bank (terms apply).
• Free eye tests when spending £50 or more, with 30% off glasses, sunglasses, and contact lenses on the same spend.
• 50% off health checks at Tesco Pharmacy.
• Exclusive rates on RAC breakdown cover.
• An discounts website for everyday savings, including a cycle-to-work scheme.
• After 3 months, eligibility to join our annual Save As You Earn share scheme at a discount.
• Retirement savings plan (pension) with Booker matching contributions up to 5%.
• Life Assurance covering death in service up to three times annual pay.
• Health and Wellbeing resources, including a 24/7 Employee Assistance Programme and Virtual GP services for you and your family.
• A comprehensive holiday package.

About the role

Are you looking to work for a company that truly delivers and offers a clear path to success? We are seeking a leader to oversee our delivery department, ensuring efficient, safe operations within legal guidelines and delivering excellent customer service. The ideal candidate is an experienced manager dedicated to customer satisfaction, pride in their work, and proven ability to motivate, develop, and challenge their team to improve delivery operations. Do you have what it takes?

This role is based at one of our delivery locations; experience, knowledge, and skills in warehouse and transport operations are essential.

Responsibilities

• Leading your team to ensure the branch trades efficiently, safely, legally, and provides top customer service.
• Managing delivery costs and customer charges to meet targets.
• Identifying efficiency opportunities and setting challenging payroll cost reduction targets.
• Understanding the local market to deliver the best service and ensure customer satisfaction.
• Managing your team to cover all customer service needs, engaging with customers, and using feedback for service improvement.
• Collaborating with regional teams to identify opportunities and develop or improve operational methods.

Minimum requirements

• Previous experience in deliveries/transport is essential.
• Management CPC qualification.
• Experience managing a warehouse operation.
• Ability to engage with customers and build strong relationships.
• Skill in developing ideas and challenging teams to improve service.
• Talent identification and team development skills.
• Motivational skills to foster a customer service culture.
• Strong communication skills and stakeholder influence.
• Effective planning and organization skills.
• A proactive, 'hands-on' approach is beneficial.