Delivery Lead, AI Insurtech & Customer Success (Remote)

Cytora; Basildon; Hybrid; GBP 70,000 - 100,000; Full time

Benefits offered by this job

Remote working experience

Agile Certification (CSM etc.)

Industry experience

Multilingual skills

Job summary

Cytora, now an Applied Systems company, is seeking a Delivery Manager within the Customer Success team in London or remote. You will apply your project management expertise to manage resources and ensure successful deployments with governance and measurable benefits.

You’ll lead agile delivery, optimize team flow, and collaborate with stakeholders across technical and non-technical domains, aligning day-to-day work with the product vision.

Qualifications

• Proven experience in Agile project management.
• Strong problem-solving and critical-thinking skills.
• Track record of managing multiple projects simultaneously.
• Effective collaboration with stakeholders at all levels.
• Understanding of technology and AI/Data Science products.
• Commitment to continuous learning and adaptability.

Responsibilities

• Ensure your team follows internal delivery best practices.
• Communicate across technical and non-technical boundaries to build trust.
• Optimize team flow and build agile capabilities.
• Lead continual planning and post-launch support with benefits realization.
• Identify and rectify issues in team dynamics and align with product vision.
• Collaborate with Customer Success and Product Lead for improvement.
• Manage an analyst and a Customer Engineer.
• Maintain close engagement with internal and external stakeholders.

Skills

Agile project management

Problem-solving

Multi-project delivery

Stakeholder collaboration

AI/Data Science awareness

Continuous learning

Adaptability

Job description

Cytora, now an Applied Systems company, is seeking a Delivery Manager within the Customer Success team in London or remote. You will apply your project management expertise to manage resources and ensure successful deployments with governance and measurable benefits.

You’ll lead agile delivery, optimize team flow, and collaborate with stakeholders across technical and non-technical domains, aligning day-to-day work with the product vision.