Delivery Lead (12 month mat cover FTC)

Dojo; London; On-site; GBP 50,000 - 90,000; Full time

Job summary

An established industry player is seeking a Delivery Lead to oversee the successful delivery of projects within their Product, Data, and Tech organization. This pivotal role involves managing complex initiatives, collaborating with senior management, and optimizing delivery practices. The ideal candidate will possess strong influencing skills and a proven track record in delivery management. Join a dynamic team in a collaborative office-first culture, where your contributions will drive meaningful business outcomes and enhance customer experiences. If you are passionate about innovation and thrive in a fast-paced environment, this opportunity is perfect for you.

Benefits

Medical Support

Dental Support

Mental Health Support

Fitness Programs

Holiday Leave

Parental Leave

Sabbaticals

Pension

Life Assurance

Inclusive Culture

Qualifications

• Proven experience in managing large, complex delivery initiatives.
• Strong influencing skills with senior stakeholders.

Responsibilities

• Manage end-to-end delivery including planning and governance.
• Coordinate with other leads for effective initiative delivery.

Skills

Delivery Management

Program Management

Stakeholder Management

Risk Management

Change Management

Job description

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About Dojo

First launched in 2009, Dojo has over 15 years of experience in the payments industry, serving more than 140,000 customers worldwide. With over 1,000 team members across the UK, Ireland, Spain, and Italy, our mission is to empower businesses to thrive in the experience economy by creating innovative tools and technology that turn transactions into meaningful relationships. We excel in EPOS payments, fast transactions, hospitality bookings, and a robust consumer restaurant app.

Delivery Lead Role

The Delivery Lead at Dojo manages effective delivery of work across their team and beyond. This senior role is crucial for driving initiatives within our Product, Data, and Tech organization and inspiring teams to achieve ambitious goals.

Responsibilities

1. Manage end-to-end delivery, including planning, scoping, governance, and management of work.
2. Coordinate with other Delivery Leads to ensure effective cross-cutting initiative delivery through risk and dependency management.
3. Work with the Leads team to define OKRs and success metrics, enabling outcome delivery.
4. Lead quarterly planning, aligning with overall company strategies.
5. Make decisions on work sequencing, quality, and strategy, collaborating with VPs and senior management.
6. Ensure proper landing of new products and features via change management.
7. Manage governance and structure teams, resolving blockers and resource gaps.
8. Coordinate delivery activities on the ground while maintaining strategic oversight.
9. Manage budgets for delivery initiatives according to company processes.
10. Collaborate with the Head of Delivery to optimize delivery practices.

Qualifications

1. Proven experience in delivery and program management, especially on large, complex initiatives that deliver business value.
2. Experience across all organizational functions to achieve business outcomes.
3. Strong influencing skills, including working with senior stakeholders and fostering collaboration.
4. Understanding of delivery best practices and ability to adapt approaches accordingly.
5. Track record of driving results amid ambiguity and adapting strategies as needed.

Our Values

• Curious: Desire to learn and innovate.
• Relentless: Ownership and boldness in actions.
• Customer obsessed: Prioritizing customer needs in everything we do.

Benefits & Wellbeing

• Health: Medical, dental, mental health support, fitness programs.
• Time: Holiday, parental leave, sabbaticals.
• Financial: Pension, life assurance, tax benefits.
• Community: Inclusive culture, social events, dog-friendly offices.

Work Environment

We operate an office-first culture with at least 4 days/week in-office, fostering collaboration and innovation in our European offices.

Join Us

If you are curious, relentless, and customer-obsessed, and want to work in a diverse and innovative environment, we would love to hear from you. Visit dojo.careers for more info or connect with us on LinkedIn and Instagram.